Call Centre Advisor

3 months ago

Manchester, United Kingdom EFM Fleet Services Ltd Full time

**EFM Fleet Services Ltd
- Operation Centre Controllers
- Manchester M22 4TE**

EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers comprehensive protection when one of their vehicle’s breaks down at the side of the road, our roadside technicians and engineers are rapidly deployed to get our customers back on the move, which begins in our operations centre. Joining the team at EFM offers job satisfaction every day, we want to hear from you if you have the passion and enthusiasm to keep our customers on the journey, where every that might be.

EFM are recruiting for full time permanent **Operations Centre Controllers** to join our Team in Sharston, Manchester M22 4TE.

**What we can offer successful Operations Centre Controllers**
- **Permanent role**
- **Commencing salary £23,000 with overtime available if you wish**
- **Bonus Scheme’s, retention and during employment**
- **Various flexible shift patterns
- full and part time positions available**
- **Full time leave + bank holidays**
- **Enhanced Maternity Pay Scheme**
- **Pension Scheme**
- **On
- site free parking**

**The Operations Controllers will have the following tasks**
- Record, process and accurately deal with jobs that are received from customers using our bespoke web-based platform.
- You will need to understand, priorities and identify services which are classed as warranty, damage, and or recharge. (Full training will be provided).
- Allocate and deploy resources and suppliers to pre-booked and live tasks in-line.
- Liaise with workshops (internal and external) to book work with them.

**Skills required for an Operations Center Controller**

If you love a career that is different every day, fast paced, supporting getting our customers back on the road. As an **Operations Centre Controller**, your role is integral, responding to calls from our customers who could have broken down at the roadside, they may have a none urgent defect to report or have a general enquiry. It’s down to our Operations teams to quickly and effectively deal with the call and deploy the resources to meet our customer needs.
- Are you customer-service orientated, with a positive professional manner
- The ability to assess data quickly and accurately process
- Excellent communication is essential
- Good IT skills
- You love working as part of a team
- Have an attention to detail

Ideally you will have previous experience working within a fast-paced contact centre, but if you have no experience training is available. If you have the skills to be empathetic and wish for a career with a difference

So, what are you waiting for?

Come and join a great team that is full of brilliant people who are passionate about delivering excellent service to our customer.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Supplemental pay types:

- Bonus scheme
- Signing bonus

Work Location: In person

  • Call Centre Operator/parts Advisor

    4 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Operator/parts Advisor

    4 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £26,750 Basic Salary - £31,750 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Operator/parts Advisor

    4 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.** They are the first...

  • Call Centre Operator/parts Advisor

    4 months ago

    Manchester, United Kingdom Performance Resourcing Midlands Full time

    **Call Centre Operator/Parts Advisor** Manchester, Greater Manchester £25,080 Basic Salary - £30,080 OTE/Annum We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming...

  • Call Centre Operative

    4 months ago

    Manchester, United Kingdom AKA Recruitment Ltd Full time

    **AKA Recruitment **are excited to bring you this Car Parts call centre Operative position in a busy automotive parts distribution centre based in Manchester. Are you looking to work for an established company that offers career stability and progression? Are you looking to work alongside a supportive management team? **APPLY NOW!!** **Basic Salary:...

  • Call Centre Advisor

    4 months ago

    Manchester, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Call Centre Advisor

    4 months ago

    Manchester, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Call Centre Operator

    3 months ago

    Manchester, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Call Centre Operator/Parts Advisor Needed for Parts Factor in Manchester** - £24,000 Basic + onus £29,000 OTE - Monday - Friday with Saturday mornings on a rota - Company Car Scheme - Up to 26 days holiday + bank holidays - Training and development opportunities. Our clients are automotive specialists and we take immense pride in working alongside them...

  • Call Centre Sales Advisor

    3 months ago

    Manchester, United Kingdom SimplyOne Dental Full time

    **Role**: We are currently recruiting for a Dental Practice Call Centre Customer Service Advisor / Receptionist Duties. - Answering inbound calls and making outbound follow up calls - Answering any customer questions and providing high levels of customer service **Requirements**: - Previous customer service experience (essential) - Excellent timekeeping...

  • Customer Service Representative Call Centre

    4 months ago

    Manchester, United Kingdom Simpson Millar Full time

    **Job Title: **Senior Contact Centre Advisor / Senior Call Centre Advisor **Location**: Manchester / Hybrid - 3 days per week in the office (after completing training) **Salary**: Up to £25,000 plus an on target quarterly bonus **Benefits**: 25 days holiday plus bank holidays, the option to buy and sell holidays, hybrid working, company pension, sick...

  • Debt Advisor

    4 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Contact Centre Advisor

    3 months ago

    Manchester, United Kingdom Transform Healthcare Ltd Full time

    **Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

  • Contact Centre Advisor

    4 months ago

    Manchester, United Kingdom Transform Healthcare Ltd Full time

    **Location: Pines Hospital** Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for an...

  • Call Centre Agent

    4 months ago

    Manchester, United Kingdom SimplyOne Dental Full time

    **Role**: We are currently recruiting for a Dental Practice Call Centre Customer Service Advisor / Receptionist Duties. - Answering inbound calls and making outbound follow up calls - Answering any customer questions and providing high levels of customer service **Requirements**: - Previous customer service experience (essential) - Excellent timekeeping...

  • Call Centre Agent

    3 months ago

    Manchester, United Kingdom BB ltd Full time

    "**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...

  • Insurance Call Centre Advisor

    4 months ago

    Manchester, United Kingdom IPS Group Full time

    **Salary**: £25000 - £27000 per annum + Sales Bonus & Benefits - **Location**: Manchester, Greater Manchester - **Job reference**: 153326_1713368395 A Blue Chip Global Insurance Business has an opening for a motivated individual to come and join their growing sales team in the heart of Manchester. You will be focusing on specific insurance risks such as...

  • Property Services Centre Advisor

    4 months ago

    Manchester, United Kingdom Golden Lane Housing Limited Full time

    About the roles We are recruiting to a permanent contract post, full-time and based in Manchester. The Service Centre Advisor will be the first and main point of contact for all repairs, compliance and asset management communication irrespective of the format. Service Centre Advisor will deal with all customers and colleagues in accordance with customer...

  • Call Centre Parts Operative

    4 months ago

    Manchester, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Greater Manchester **Town/City**: Manchester **Sector**: Parts Factor, Parts Department **Salary**: £24000 - £29000 per annum **Job ref**: 128806 **Call Centre Operator/Parts Advisor Needed for Parts Factor in Manchester** - £24,000 Basic + Bonus £29,000 OTE - Monday - Friday with Saturday mornings on a rota - Company Car Scheme - Up to...

  • Call Centre Agent

    4 months ago

    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Customer Support Centre Advisor

    5 days ago

    Manchester, United Kingdom Dogs Trust Full time

    Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?  Customer Support Centre Advisors are the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.  About...