Call Centre Agent

6 months ago


Manchester, United Kingdom BB ltd Full time

"**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team**

Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents.

**Position: Call Centre Agent**
**Location: Manchester, UK**

**Why Choose Bark and Bite**:

- **Vibrant Team Culture**: Join a dynamic and energetic team where collaboration and individuality are celebrated.
- **Career Growth Opportunities**: Bark and Bite is committed to nurturing talent and providing a platform for career advancement.
- **Exciting Work Environment**: Thrive in an environment that values innovation and embraces the latest technology in customer service.
- **Global Connectivity**: Be part of a call centre that operates seamlessly between the UK and the US, contributing to international business success.

**Key Responsibilities**:

- Handle inbound customer inquiries with enthusiasm and professionalism.
- Execute outbound calls for sales, lead generation, and customer satisfaction surveys.
- Provide technical support and troubleshoot customer issues.
- Document customer interactions accurately in our system.
- Collaborate with team members to enhance overall call centre performance.

**Qualifications**:

- Excellent communication and interpersonal skills.
- Problem-solving abilities and a customer-centric mindset.
- Comfortable using customer service software and technology.
- Previous call centre experience is advantageous but not mandatory.

**How to Apply**:
Join Bark and Bite in delivering exceptional customer experiences. We're looking for great people like you to contribute to our success. We can't wait to welcome you to our dynamic team in Manchester

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to Commute:

- Manchester (required)

Ability to Relocate:

- Manchester: Relocate before starting work (required)

Work Location: In person


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