Call Centre Agent

7 months ago


Manchester, United Kingdom Stirling People Solutions Full time

**Call Centre Agent**

**Basic salary £20,500 + OTE £28,000 - £32,000**

**Location - Manchester**

**Full time/Permanent - 37.5 hours a week between 08.30am and 7pm**

**Contact - Adam Stirling (Stirling People Solutions)**

If you’re an experienced contact centre professional looking for a new role with a well established, national business, this could be the one for you.

This financial services group has been operating within the debt recovery industry for over 40 years and has an average yearly growth increase of over 30% per annum

**Role and responsibilities**:

- Resolving low value outstanding parking charges from individuals
- Predominantly dealing with inbound calls with first call resolution
- Managing difficult conversations in a sensitive and professional manner
- Entering accurate records of customer interactions
- Following processes and guidelines to deliver great service
- Achieving personal and team targets in a contact centre environment.
- Delivering or developing your skills with multi-channel communication.
- Day to day handling of multi channel communication.

**Desirable skills and experience**:

- Looking for that opportunity with an industry leading business to build a career
- Previous experience within an internal sales or collections role
- Excellent telephone manner with the ability to positively resolve situations
- Keen to excel in a great work environment
- Confident in your ability to achieve realistic targets and benefit financially
- Strong work ethic and happy to work on your own initiative

**The company**

This well established financial services business has been supplying debt recovery services to customers nationwide for over 40 years

Their client list spans from local authorities, utilities providers, and public sector institutions.

With over 600 employees across the country, they are able to provide high levels of service, and successfully deliver against client needs.

**What to do next?**

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Work from home

Supplemental pay types:

- Bonus scheme

Work Location: In person


  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom BB ltd Full time

    "**Bark and Bite Call Centre in Manchester: Join Our Dynamic Team!** Are you ready to unleash your potential and be part of an exciting call centre experience? Bark and Bite, a thriving call centre in Manchester, is on the lookout for passionate individuals to join our team as Call Centre Agents. **Position: Call Centre Agent** **Location: Manchester,...

  • Call Centre Agent

    1 week ago


    Manchester, United Kingdom Add People Full time

    **Job description** **Outbound Call Centre Agent - Digital Marketing** **(Office in Altrincham)** **Basic**:22.5-25K + Uncapped Commision (paid weekly), OTE c35K** **37.5 hours: 8:45 am - 5:15 pm** **Where do you fit in as a Call Centre Agent?** As one of the UK's leading Digital Marketing agencies, and a Google Premier Partner, we are looking to hire...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Inter Partners Group Full time

    **Responsibilities for Call Centre Agent** - Handle inbound and outbound calls efficiently - Understand customers’ requirements, clarify details, investigate each issue and offer solutions or alternatives - Capitalise on opportunities to sell additional products - Establish strong relationships and interact with customers by going the extra mile - Maintain...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom The City Recruiter Full time

    Call Centre Agent - £20,000-£25,000 plus commission - Monday-Thursday 10am-7pm - Friday 10am-5pm (1 half day Sat per month) Our client is a market leader in providing solutions for both Businesses and Consumers in regard to an array of products and services. Working in our client’s luxury, recently refurbished offices you will be tasked with delivering...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Swift Temps Full time

    General admin - As a Call Centre Agent, you will be at the forefront of engaging with our valued customers, addressing their inquiries, and providing top-notch solutions. Your interpersonal skills, problem-solving abilities, and dedication to customer satisfaction will be the driving forces behind your success in this role. - Book with business for an...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Add People Full time

    **Job description** **Outbound Sales Development Representative - Digital Marketing** (Office in Altrincham) Basic**:22.5-25K + Uncapped Commision (paid weekly), OTE c35K** 37.5 hours: 8:45 am - 5:15 pm **Where do you fit in as a Call Centre Agent?** As one of the UK's leading Digital Marketing agencies, and a Google Premier Partner, we are looking to...

  • Call Centre Agent

    3 weeks ago


    Manchester, United Kingdom AJ Bell Full time

    Career OpportunitiesWe are seeking a motivated Call Centre Agent to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clients.The successful candidate will have a strong background in customer service, with experience working in a call centre or similar environment. You...


  • Manchester, United Kingdom Propcall Full time

    Overview: Night Call Centre Agent is responsible for handling and processing all inbound calls outside of normal business hours, including evenings, weekends, and holidays. The agent will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner. You will be responsible for...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Propcall Full time

    **Company Overview**: PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf 24/7. **Overview**: The Call Centre agent is responsible for handling inbound calls during OOH operation between 5pm...

  • Call Centre Agent

    1 week ago


    Manchester, United Kingdom A Marketing Vocation Ltd Full time

    **Title - Call Centre Agent** **Salary 20-22k + uncapped commission structure** **Are you a highly ambitious, driven, money motivated individual?** **Amvoc are looking for applicants who tick all of the above to join our sales team.** **Due to rapid growth we are opening a new Flagship office in central Piccadilly Gardens, with great transport links and...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Reclaim Now Ltd Full time

    A Tax reclaim company **Job description** **Call Centre Agents** We are looking for experienced Sales agents to join our existing team. We are offering Full time hours but will also cater for applicants needs in other flexible timings. You will be using a purpose built, modern online based system to contact our verified list of clients throughout the UK...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Ruby Holdings Limited Full time

    **Job Overview - Call Centre Agent** The role’s primary focus is to work with our debt advisory team contacting warm leads generated via our website. You must have good **communication skills** and a passion for **making money**. The role of a Lead Generator will involve calling applicants across the UK using our phone systems. You will then be expected...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Optimal Staffing Full time

    Call Centre Agents needed to generate company information and call up customers who could potentially have Solar Panels installed in their homes or commercial buildings. - Experience and skills in both technical design and sales, with a background in customer service or sales, selling solar or similar technical products, or experience in design and...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Agent

    7 months ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Agent

    2 weeks ago


    Manchester, United Kingdom Bold Talent Agency Full time

    **Call Centre Agent** **Manchester** **Weekly Pay** Looking for an opportunity to start working right away? We've got you covered! Our business and industry are booming, and we're expanding rapidly. We're looking for individuals who are eager to have amazing conversations with our customers and build strong relationships while letting their personalities...

  • Call Centre Operator

    2 weeks ago


    Manchester, United Kingdom Hire Group Full time

    Title: Call Centre Agent Location: Manchester **Salary**: Competitive , Permanent We are looking for an enthusiastic and customer-focused Call Centre Agent to join our team in Manchester. As a Call Centre Agent, you will be responsible for handling customer inquiries and providing excellent customer service over the phone. **Responsibilities**: -...


  • Manchester, United Kingdom GerrardWhite Full time

    **Join us as a Customer Service Agent!** As a Customer Service Agent based in our office right in the heart of Manchester's thriving city centre, you'll be part of a team focussed on customer satisfaction, where you'll be measured and rewarded for doing just that! As a Customer Service Agent, you will become a valued member of our team and receive all the...


  • Manchester, United Kingdom Propcall Full time

    Overview: Call Centre Agent is responsible for handling and processing all inbound calls outside of normal business hours, including bank holidays. The agent will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner. You will be responsible for providing excellent customer...