Call Centre Operator/parts Advisor

7 months ago


Manchester, United Kingdom Performance Resourcing Midlands Full time

**Call Centre Operator/Parts Advisor**
Manchester, Greater Manchester

£25,080 Basic Salary - £30,080 OTE/Annum

We are recruiting a **Call Centre Operator/Parts Advisor** for a **Car Dealership Group** in the **Manchester** area.

**PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR PARTS ADVISOR/SUPERVISOR EXPERIENCE IN A CAR DEALERSHIP.**

They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience.

This is a great opportunity for you to become a key member of our Parts team.

In this role you will
- Check goods in against delivery note and ensure goods are undamaged before accepting delivery.
- Locate within the appropriate storage area promptly.
- Ensure accuracy of invoicing and estimating.
- Monitor parts stock level and measure stock return.
- Confirm & ensure inventory system is accurate by using computer listing for spot checks.
- Keep obsolete stock to a minimum.
- Be aware of current business processes and suggest improvements to increase efficiency and service.
- Provide technical & logístical assistance as well as handling all customer requests

The benefits are:

- A Company car scheme - up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual holiday - 22 days increasing to 26 with continued service, plus bank holidays
- Shopping discounts - through our Rewards App
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program

**Weekly Hours**: 40

**Includes Weekend Work**: No

**Performance Resourcing** have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

**Salary**: £25,080.00-£30,080.00 per year

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- UK Car Dealer Parts Advisor: 1 year (required)

Licence/Certification:

- UK Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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