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Fleet Operations Coordinator

2 months ago

Manchester, United Kingdom Dnata Catering UK Full time
About the Role

The Fleet Administrator will play a crucial role in supporting the organization of dnata Catering UK's fast-paced fleet department. This is a fixed-term contract for 12 months.

Key Responsibilities
  • Central Fleet Administration: Responsible for all Central Fleet administration, including booking arrangements, maintenance management, and information processing.
  • Driver Certificate of Professional Competence: Undertake the administration of the driver Certificate of Professional Competence, ensuring the database is updated with training documentation.
  • Record Management: Update records to ensure they are accurate and up-to-date at all times.
  • Duty of Care Administration: Responsible for the Duty of Care monthly administration.
  • Transport Activity Administration: Administration of all company transport activity, including maintenance, accident, fines, and fleet management of company vehicles.
  • Legislative Compliance: Ensure that all vehicles are serviced in order to meet legislation.
  • Driver Certificate of Professional Competence Bookings: Manage driver Certificate of Professional Competence bookings and uploads.
  • Jamma Key 2 Database Management: Maintain the Jamma Key 2 database.
  • Budget Management: Monitor cost and provide administration of budget management, escalating to Fleet Manager as appropriate.
  • SAP Administration: Use SAP to raise orders and process invoices for cars, accidents, and fuel receipting where necessary.
  • Master Insurance Database Management: Responsible for the maintenance of the Master Insurance Database for all vehicles, including daily hire.
  • HMRC Paperwork: Complete HMRC paperwork for issuing to the Fleet Manager.
  • Customer Support: Provide continuous support for all units across the UK, promptly responding to queries across all business units.
  • AA Drive Tech Administration: Administer the AA drive Tech for employees, providing help as necessary.
  • External Stakeholder Communication: Communicate with external stakeholders, such as sourcing parts and ordering stationery.
  • Customer Service: Consistently deliver excellent Customer Service.
  • Ad-Hoc Administrative Duties: Undertake ad-hoc administrative duties within the Fleet Department, contributing to the smooth running of the Fleet operation.
Requirements
  • Strong IT Skills: Strong IT skills, with experience of Microsoft Access, Excel, Office, Word, and Outlook.
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, both verbally and written, with experience of professionally liaising with colleagues, managers, and external customers on the telephone daily.
  • Telephone Experience: Telephone experience.
  • Attention to Detail: Demonstrate a high level of attention to detail and organization, be disciplined in your work, and have a can-do attitude.
  • Workload Management: Prioritize and manage own workloads effectively, with the ability to work under pressure and adhere to strict deadlines.
  • Self-Motivation: Be self-motivated with the ability to work on own initiative.