Fleet Operations Coordinator
7 days ago
As a Fleet Administrator at dnata Catering UK, you will play a vital role in ensuring the smooth operation of our fleet department. Your primary responsibility will be to provide administrative support to the Fleet Department, ensuring compliance with company standards and legislative requirements.
Key Responsibilities- Central Fleet Administration: Responsible for all Central Fleet administration, including booking arrangements, maintenance management, and information processing.
- Driver Certificate of Professional Competence: Undertake the administration of the driver Certificate of Professional Competence, ensuring the database is updated with training documentation.
- Record Management: Update records to ensure they are accurate and up-to-date at all times.
- Duty of Care Administration: Responsible for the Duty of Care monthly administration.
- Fleet Management: Administration of all company transport activity, including maintenance, accident, fines, and fleet management of company vehicles.
- Legislative Compliance: Ensure that all vehicles are serviced in order to meet legislation.
- Driver Support: Manage driver Certificate of Professional Competence bookings and uploads.
- Database Management: Maintain the Jamma Key 2 database.
- Cost Management: Monitor cost and provide administration of budget management, escalating to Fleet Manager as appropriate.
- Order Processing: Use SAP to raise orders and process invoices for cars, accidents, and fuel receipting where necessary.
- Insurance Management: Responsible for the maintenance of the Master Insurance Database for all vehicles, including daily hire.
- HMRC Compliance: Complete HMRC paperwork for issuing to the Fleet Manager.
- Customer Support: Provide continuous support for all units across the UK, promptly responding to queries across all business units.
- Technical Support: Administer the AA drive Tech for employees, providing help as necessary.
- Communication: Communicate with external stakeholders, such as sourcing parts and ordering stationery.
- Customer Service: Consistently deliver excellent Customer Service.
- Ad-Hoc Duties: Undertake ad-hoc administrative duties within the Fleet Department, contributing to the smooth running of the Fleet operation.
- IT Skills: Strong IT skills, with experience of Microsoft Access, Excel, Office, Word, and Outlook.
- Communication Skills: Possess excellent communication and interpersonal skills, both verbally and written, with experience of professionally liaising with colleagues, managers, and external customers on the telephone daily.
- Telephone Experience: Telephone experience.
- Attention to Detail: Demonstrate a high level of attention to detail and organisation, be disciplined in your work, and have a can-do attitude.
- Workload Management: Prioritise and manage own workloads effectively, with the ability to work under pressure and adhere to strict deadlines.
- Initiative: Be self-motivated with the ability to work on own initiative.
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