Patient Transport Liaison Officer – Enhanced Patient Flow Specialist

1 day ago


StokeonTrent, Stoke-on-Trent, United Kingdom EMED Group Full time
Key Responsibilities
  1. On-Site Presence: Act as a key player in patient flow, facilitating collaboration between hospitals and our operations team.
  2. Meeting Attendance: Participate in site and bed meetings to understand demands and identify solutions.
  3. Escalation Point: Serve as the primary contact for bed crises, patient queries, and risk assessments.
  4. Operational Support: Assist operational managers with daily issues and provide input on patient flows.
  5. Communication: Establish effective relationships with hospital wards, outpatient units, and bed managers.
  6. Work Planning: Meet weekly with planning/control to forecast activity, identify peaks and troughs, and ensure operational responsiveness.
About the Role

This role is a 6-month fixed-term contract, requiring full-time commitment (37.5 hours/week) from Monday to Friday, 10:00 to 18:00.

Benefits
  1. Life Assurance: Receive £5,000 worth of financial protection for colleagues and their families.
  2. 24/7 GP Consultation: Access online or telephone GP consultations, as well as prescription services.
  3. Medical Support: Enjoy 2nd opinion medical support following diagnosis or treatment pathways.
  4. Cash-Plan Benefits: Protect yourselves from illness and recuperation through dental, optical, and chiropody coverage.
  5. Mental Health Support: Receive unlimited consultations for mental health support.
  6. Physiotherapy: Enjoy unlimited physiotherapy consultations for physical well-being.
  7. Legal Advice: Access legal advice on domestic issues, including motoring offenses, wills, and probate.
  8. Financial Guidance: Receive guidance on retirement planning, tax savings, and state benefits.
  9. Long Service Recognition: Be recognized for continued service after 5 years with annual leave increases.
  10. Internal Recognition Scheme: Participate in a values-based recognition scheme with financial rewards.
  11. Refer a Friend Scheme: Earn financial rewards through our recruitment incentive scheme.
  12. EMED Foundation: Contribute to and benefit from our charitable foundation supporting colleagues and local communities.
  13. Paid Holiday Entitlement: Enjoy a generous paid holiday entitlement.
  14. Pension Scheme: Participate in our pension scheme for long-term financial security.
  15. Blue Light Card: Receive discounts through our partnership with the Blue Light Card.
  16. Uniform Provision: Enjoy the provision of uniforms for work.
  17. EAP Support: Access the Employee Assistance Programme for health and wellbeing support.


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