CCO Control Centre Assistant
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused Control Centre Assistant to join our team at EMED Group. As a key member of our Patient Transport Operations team, you will play a vital role in ensuring the smooth delivery of patient transport services across our local communities.
Main Responsibilities
- Assist with all aspects of the CCO, including call taking, control and planning escalations, and handling of crew calls.
- Receive and respond to patient transport requests and queries in a timely and effective manner, ensuring compliance with relevant service procedures and standing orders.
- Undertake general clerical duties, including data input, form completion, and invoice processing as necessary.
- Assist with controlling and planning teams to ensure the efficient dispatch and management of operational crews.
- Maintain and enhance the performance and quality of service offered to patients and customers.
- Deal promptly and professionally with all telephone calls, taking appropriate action on own initiative where required.
Requirements
- Effective communication and interpersonal skills, gained from experience of dealing with customers or members of the public.
- The ability to work on your own initiative and problem solve.
- Good organizational skills.
About Us
EMED Group is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing of people across our local communities.
Our Values
We are committed to providing equal opportunities and strive to create an inclusive and safe working culture for all.
-
CCO Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeCCO Assistant Job DescriptionWe are seeking a highly organized and customer-focused CCO Assistant to join our team at EMED Group. As a key member of our control centre team, you will play a vital role in ensuring the smooth operation of our patient transport services.Main Responsibilities:Assist with all aspects of the CCO, including call taking, control and...
-
CCO Assistant
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeCCO Assistant RoleWe are seeking a skilled CCO Assistant to join our team at EMED Group. As a key member of our control centre operations team, you will play a vital role in ensuring the seamless delivery of patient transport services.The successful candidate will be responsible for assisting with all aspects of the control centre, including call taking,...
-
CCO Control Centre Operations Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a highly skilled and organized Control Centre Assistant to join our team at EMED Group. As a key member of our patient transport team, you will be responsible for assisting with all aspects of the Control Centre, including call taking, control and planning escalations, and handling of crew calls.Main ResponsibilitiesAssist with...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greenmoss Medical Centre Full timeAbout the RoleWe are seeking a skilled General Practitioner to join our team at Greenmoss Medical Centre as a Partner. The successful candidate will work collaboratively with our multi-disciplinary team to deliver high-quality patient care and contribute to the development of our healthcare services.Key ResponsibilitiesProvide a range of General Practice...
-
Industrial Maintenance Specialist
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Allied Bakeries Full timeOverview of the RoleLocation: StokeWe are seeking a highly skilled Maintenance Engineer to join our team at Allied Bakeries. The role is a challenging and varied one, requiring proactive and reactive maintenance and repairs to the plant and site services associated with a major bakery.Key ResponsibilitiesTo diagnose and correct automation, electrical, and...
-
Security Operations Centre Manager
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Oscar Full time £75,000Oscar is seeking an experienced Security Operations Centre Manager to join their team in Stoke city centre, with on-site parking.The ideal candidate will have a problem-solving mindset and be able to manage and maintain the day-to-day activities of the security operations centre, covering analysis, response, resolution, and the development and implementation...
-
Advanced Nurse Practitioner
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Belgrave Medical Centre Full timeAbout the RoleWe are seeking an experienced Advanced Nurse Practitioner to join our clinical team at Belgrave Medical Centre. As an Advanced Nurse Practitioner, you will be responsible for providing high-quality patient care, working independently and as part of a team to deliver excellent healthcare services.Main ResponsibilitiesInitiate assessment,...
-
Credit Controller
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full timeCredit ControllerSafer Hand Solutions Ltd is seeking a skilled Credit Controller to join our team. The successful candidate will be responsible for delivering a seamless credit control service to internal and external clients, maximising collection performance while capturing full visibility of the debtor ledger profile.Key Responsibilities:Responsible for...
-
Credit Controller
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avison Young Full timeJob SummaryWe are seeking a highly skilled Credit Controller to join our team at Avison Young. As a Credit Controller, you will be responsible for delivering a seamless credit control service to internal and external clients on all matters relating to the collection and reporting of tenant debt.Main ResponsibilitiesResponsible for Real Estate Management...
-
GP Partner
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greenmoss Medical Centre Full timeJob SummaryWe are seeking a highly skilled General Practitioner to join our team at Greenmoss Medical Centre. As a semi-rural dispensing GP, you will be part of a multi-disciplinary team delivering general practice services to our practice population, providing an excellent standard of clinical care.Main Duties of the JobTo work as one of a...
-
GP Partner Opportunity
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greenmoss Medical Centre Full timeJob SummaryWe are seeking a highly skilled General Practitioner to join our team at Greenmoss Medical Centre. As a GP Partner, you will play a key role in delivering high-quality patient care and contributing to the success of our practice.Main DutiesProvide a range of General Practice consultations, telephone calls, home visits, urgent and non-urgent...
-
Cybersecurity Operations Centre Manager
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Oscar Associates (UK) Limited Full timeJob Role: SOC ManagerAre you a seasoned cybersecurity professional looking to take on a leadership role? We are seeking an experienced SOC Manager to join our team at Oscar Associates (UK) Limited. As a key member of our security operations team, you will be responsible for managing and maintaining the day-to-day activities of our security operations centre....
-
Relief Support Worker
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Creative Support Full timeWe are seeking a Relief Support Worker to provide person-centred care and support to individuals with mental health needs at our Nursing and Residential homes services in Stoke.Your role will involve providing ad-hoc cover on rotas, working with service users in a recovery-focused way, and assisting with daily activities such as breakfast, swimming, or...
-
Advanced Nurse Practitioner
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Belgrave Medical Centre Full timeAbout the RoleWe are seeking an experienced Advanced Nurse Practitioner to join our team at Belgrave Medical Centre. As a key member of our clinical team, you will be responsible for providing high-quality patient care and contributing to the development of our nursing service.Main ResponsibilitiesInitiate assessment, diagnosis, and treatment of patients...
-
Relief Support Worker
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Creative Support Full timeWe are seeking a Relief Recovery Support Worker to provide person-centred care and support to individuals with mental health needs at our Nursing and Residential homes services in Stoke.Your role will include:Providing ad-hoc cover on the rotas to cover instances such as sickness, annual leave, training, and vacancies.Working with service users in a...
-
Financial Services Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps Bond Full timeAccounts Assistant RolePertemps Bond is seeking a highly organised and proactive Accounts Assistant to provide essential support across various finance functions, including accounts payable, accounts receivable, payroll, and credit control. This role is ideal for a candidate with a strong background in financial services and Sage 50 Payroll, who thrives in a...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our Pharmacy Stores and Distribution Team as a Senior Assistant Technical Officer Band 3.The successful candidate will be responsible for supporting the supply of medicines, including liaising with wards and departments, and external customers.Key responsibilities include:Liaising...
-
Financial Services Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps Full timePertemps Stoke is seeking a highly organised and proactive Accounts Assistant to join our client's team on a 12-month maternity cover contract. Based in Stoke-on-Trent, you will be providing essential support across various finance functions, including accounts payable, accounts receivable, payroll, and credit control. This role is ideal for a candidate with...
-
Senior Financial Manager
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Page Personnel Sales Full timePage Personnel Sales is seeking a Senior Management Accountant to join a highly successful business within the Manufacturing sector. Due to continued growth, this role will be responsible for leading and reviewing timely production of internal financial reporting to Management.About the RoleThe Senior Management Accountant will be responsible for analysing...
-
Academic Support Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom St Peter's Academy Full timeAcademic Support RoleWe are seeking a motivated and efficient Academic Support Assistant to supervise whole classes during the short-term absence of the class teacher. This will include the management of student behaviour and assistance to students in various areas of the curriculum.The successful candidate will deliver outstanding supervision practices and...