Medical Transport Operations Coordinator
4 weeks ago
We are seeking an experienced Medical Transport Operations Coordinator to join our team. This is a permanent role, working night shifts across 4 days a week (12 hr shifts), with a competitive salary of £69 per hour.
About the RoleThe main focus of this role will be the dispatch and management of operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets.
- Receiving requests for patient transport and queries regarding ambulance journeys in an accurate, effective and polite manner, ensuring compliance with relevant service procedures and standing orders.
- Undertaking general clerical duties including checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
- Maintaining and enhancing the performance and quality of service offered to patients and customers.
This role will require collaboration with colleagues and hospital staff to maintain patient flow across all control areas through effective liaison and prompt resolution of urgent problems.
About UsWe are EMED Group, the largest Patient Transport and Care Partner to the NHS, with over 3,000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
What We OfferWe provide equal opportunities and strive to create an inclusive and safe working culture for all. Our benefits include:
- Life Assurance – providing financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- Cash-plan benefits, providing options for protecting oneself in case of illness and recuperation.
- Paid holiday entitlement.
- Pension Scheme.
- Uniform provided.
- EAP (Employee Assistance Programme) to support range of health and wellbeing requirements.
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