Logistics Operations Coordinator

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom AO Full time

About the Role

As a Logistics Operations Coordinator at AO, you will play a pivotal role in ensuring the smooth day-to-day operation of our warehouse site. You will work closely with the Site Manager and Operations Manager to guarantee that each customer receives their appliance on time, every time.

Key Responsibilities

  • Communicate effectively with multiple departments to ensure seamless operations.
  • Update daily reports and log any issues.
  • Fleet allocation and management.
  • Ensure timely completion of statements and paperwork for drivers.
  • Coordinate vehicle and trailer allocation with Shunter's and Trunk Drivers.
  • Record and communicate issues to relevant teams.

Delivering Excellence

We expect you to maximise quality, time, and cost by loading vehicles efficiently within legal and safety guidelines. Your support in achieving agreed KPIs is also essential. Additionally, you will be responsible for the smooth running of night-time operations.

Your Skills and Qualifications

To succeed in this role, you will need:

  • An in-depth understanding of logistics operations.
  • Experience working under tight deadlines.
  • Previous experience in a transport or logistics environment with fluctuating workloads.
  • The ability to react quickly to information and help solve route-related challenges.

Benefits

AO offers an attractive compensation package, including:

  • A competitive salary (£25,000 - £30,000 per annum).
  • 24 days holiday (excluding Bank Holidays).
  • A minimum 5% contribution pension scheme.
  • Dedicated wellness initiatives, such as a 24-hour employee assistance programme and subsidised gym membership.

About AO

We're passionate about making a difference in the lives of our customers. With a wide range of appliances and electricals, we strive to deliver exceptional service. Our mission is to change the world for the better, one big moment at a time.



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