Hotel Reception Lead
9 hours ago
Located in the heart of London, The Royal Horseguards Hotel offers luxurious accommodations, fine dining, and exceptional event spaces. As a leading hotel in the city, we take pride in providing unparalleled customer service to our discerning guests.
The ideal candidate for this position will possess excellent communication and leadership skills, with a strong passion for delivering exceptional customer experiences.
Responsibilities include:
- Supervising the reception team to ensure smooth day-to-day operations.
- Managing front desk activities, including guest check-ins, check-outs, and handling queries.
- Maintaining accurate records and reports, utilizing hotel management systems.
Salary: £25,000 - £30,000 per annum (dependent on experience). Benefits include:
- A generous salary package.
- Ongoing training and development opportunities.
- A chance to work with a prestigious hotel brand.
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