Hotel Reception Supervisor

1 day ago


London, Greater London, United Kingdom Imperial London Hotels Ltd Full time

Job Summary: We are seeking an experienced Hotel Reception Supervisor to join our team at the Morton Hotel. As a key member of the front desk team, you will be responsible for delivering exceptional guest experiences, ensuring accurate room allocations, and maintaining high standards of customer service.

About Us: Imperial London Hotels Ltd is a family-owned business with a rich history in Central London. Our commitment to excellence has earned us a reputation as one of the top hospitality providers in the area.

Responsibilities:

  • Manage the front desk operations, including check-in/check-out procedures
  • Handle guest queries and resolve issues promptly
  • Maintain accurate records and reports
  • Develop and implement effective strategies to improve guest satisfaction

What We Offer: This role comes with a salary of £29,002 per annum, plus benefits. You will have the opportunity to work with a talented team, develop your skills, and contribute to the hotel's continued success.

Requirements:

  • Proven experience in a similar role
  • Excellent communication and problem-solving skills
  • Ability to work effectively under pressure
  • Degree or equivalent in Hospitality or a related field

Benefits: In addition to the attractive salary, you will enjoy a range of benefits, including comprehensive training, opportunities for career progression, and a supportive working environment.



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