Hotel Reception Manager
12 hours ago
Crowne Plaza London Kings Cross, a deluxe 4-star hotel located in the heart of the city, is seeking an experienced Receptionist Supervisor to lead our front desk team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service.
Job SummaryWe are looking for a skilled professional to oversee the operations of the reception department and ensure optimal service quality standards are met. As a Front Desk Supervisor Lead, you will be responsible for supervising cash handling, monitoring room assignments, and maintaining a well-organized reception area.
Key Responsibilities- Leadership and Management: Supervise and manage the operations of the reception department in conjunction with the Reception Manager.
- Guest Service: Ensure optimal service quality standards are met and maintain high levels of guest satisfaction.
- Team Development: Foster a positive work environment, motivate staff, and oversee their continuous development.
- Operational Excellence: Perform check-in and check-out procedures, handle guest inquiries, and resolve complaints efficiently.
- Administrative Duties: Supervise cash handling, monitor room assignments, and ensure the reception area is well-maintained.
- Proven experience in a similar supervisory role within the hospitality industry.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in hotel management software is an advantage.
- Ability to work flexible hours, including evenings and weekends.
- Competitive hourly rate of £13.00.
- Incentive programs and performance bonuses.
- Generous employee discount rates at all IHG group hotels.
- Opportunities for career advancement within the Firoka LTD and IHG network.
- Comprehensive training and ongoing support.
- A friendly and supportive work environment.
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Hotel Reception Coordinator
3 weeks ago
London, Greater London, United Kingdom ME London Hotel Full timeHotel Reception Coordinator Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Hotel Reception Coordinator. The successful candidate will be responsible for coordinating daily operations at Reception, ensuring seamless guest experiences and effective communication with the front office team.This is an excellent...
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Hotel Reception Manager
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeLocated in the heart of London, The Clermont Hotel Group is seeking a skilled Customer Service Supervisor to join our team at The Tower Hotel.About the RoleThis is an exciting opportunity for a customer-focused individual to work in a fast-paced environment, providing exceptional service to guests from around the world. As a Customer Service Supervisor, you...
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Portico Corporate Reception Management
1 month ago
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Reception Manager
1 week ago
London, Greater London, United Kingdom Burlington Hotel Full timeEvening Reception Manager Role at Burlington HotelWe are seeking an experienced and skilled Reception Manager to join our team on an evening shift basis, supporting our front office operations and delivering exceptional customer service.Key Responsibilities:Manage the reception area, including handling guest queries, resolving issues, and providing...
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Hotel Operations Manager
1 month ago
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Hotel Reception Manager
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Hotel Reception Supervisor
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Reception Manager
2 weeks ago
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Reception Team Lead
3 weeks ago
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Hotel Reception Supervisor
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Luxury Hotel Receptionist
1 week ago
London, Greater London, United Kingdom Burlington Hotel Full timeBurlington HotelWe are seeking a highly skilled and experienced Reception Manager to join our team on an evening shift basis.As a key member of our front office team, you will be responsible for delivering exceptional customer service, managing the reception area, and ensuring a smooth check-in/check-out process.The ideal candidate will have a proven track...
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Hotel Reception Supervisor Leader
4 weeks ago
London, Greater London, United Kingdom Melia White House Full timeAbout the RoleAs a Hotel Reception Supervisor Leader, you will be responsible for overseeing the daily operations of our reception team, ensuring that all guests receive exceptional service and attention to detail. Your role will involve supervising and organizing staff on duty, observing and enforcing security, health, and safety regulations, and...
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Hotel Ambassador
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Corporate Reception Manager
3 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**Job Description:**Company OverviewPortico Corporate Reception Management is a leading provider of corporate reception services. We are seeking a highly skilled Reception Services Manager to oversee our team and provide exceptional customer service.ResponsibilitiesManage a large team within a corporate environmentOversee event planning, reception,...
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Hotel Reception Ambassador
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London, Greater London, United Kingdom Staycity Group Full timeStaycity Group is a leading aparthotel company operating in key city centre locations across the UK, Ireland and Spain. Our London properties offer guests a unique blend of comfort, convenience and community.We are seeking an experienced and enthusiastic Hotel Reception Ambassador to join our team in London. This is a fantastic opportunity to work for a...
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Reception and Guest Relations Director
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeAre you looking for a new challenge in a dynamic and fast-paced environment? As Reception and Guest Relations Director at The Clermont Hotel Group, you will be responsible for leading our Reception, Guest Relations, and Nights teams. You will drive sales, work to budgets, and deal with challenging guest issues, while coaching and mentoring your team.What We...
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Hotel Reception Supervisor
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Ltd Full timeJob Summary: We are seeking an experienced Hotel Reception Supervisor to join our team at the Morton Hotel. As a key member of the front desk team, you will be responsible for delivering exceptional guest experiences, ensuring accurate room allocations, and maintaining high standards of customer service.About Us: Imperial London Hotels Ltd is a family-owned...
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Hotel Reception Leader
1 week ago
London, Greater London, United Kingdom artotel Hoxton Full time**Be Part of Our Dynamic Team**We're looking for a skilled Reception Manager to join our team at artotel Hoxton, a hip new hotel in the heart of London's Hoxton neighborhood. Our hotel is known for its stunning art collections, trendy restaurants, and lively atmosphere.In this role, you'll oversee the front desk operations, manage a team of receptionists,...
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Reception and Guest Services Coordinator
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London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeGuest Services and Reception CoordinatorThe Royal Lancaster London Hotel is seeking a skilled and experienced Guest Services and Reception Coordinator to join our Front Office team on a permanent basis. As a Guest Services and Reception Coordinator, your main duties and expectations for the role will include:Providing exceptional service to guests, including...
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Front Desk Reception Team Member
13 hours ago
London, Greater London, United Kingdom Chewton Glen Hotel & Spa Full timeFront Desk Reception Team MemberJob Type: Full-timeLocation: Chewton Glen Hotel & Spa, HampshireSalary: £28,000 per annumAs a Front Desk Reception Team Member at Chewton Glen Hotel & Spa, you will play a vital role in delivering exceptional guest experiences. You will be responsible for handling front desk operations, managing room assignments, and...