Reception Manager

1 month ago


South West London, London, United Kingdom The Royal Horseguards Hotel Full time

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role:

Our Reception Managers are key players in our reception teams. This role is ideal for those in management roles within a similar 4 or 5-star hotel environment, or for those currently in supervisory roles who are looking to take a step up to a management role. You will show excellent leadership skills and a track record of delivering results through your people. You will be responsible for delivering a seamless experience at the reception desk for every guest, as well and dealing with any queries that may arise, related to your department or not. Passion for guest service is essential as is a real interest in enhancing the performance of your team, as you will be responsible for recruiting, training and developing your people. The role also has a sales element, so you should be confident driving sales at the desk and through your team.

What we look for:
  • Creative and inspiring leadership
  • Attention to the smallest details
  • A passion for guest service
  • Excellent communication
  • Analytical skills
  • Knowledge of Opera would be advantageous
What's in it for you?
  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more

AMRT1_UKCT


  • Front Desk Manager

    3 days ago


    London, Greater London, United Kingdom Reception Full time

    At Meliá White House Hotel, we're seeking an experienced Front Desk Manager to join our Reception team. This is a fantastic opportunity for a skilled professional to lead the daily management of our front-of-house operations, ensuring exceptional guest service and seamless communication with various departments.The successful candidate will have prior...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    About The JobThis is an exciting opportunity for a highly motivated and experienced Guest Relations Team Leader to join our dynamic team at The Carlton Tower. As a key member of the reception team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your leadership skills and attention to...

  • Reception Supervisor

    1 month ago


    South West London, London, United Kingdom Melia London Kensington Full time

    The world is yours with Meli Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. About Meli London Kensington SW7 4PE Member of Meli Collection, is an...

  • Reception Manager

    1 month ago


    South East London, London, United Kingdom Residence Inn by Marriott London Tower Bridge Full time

    Salary - £32000We are currently recruiting for a Reception Manager to join our Truly Talented team. Reporting directly to General Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer £32000 per annum Permanent, full-time contract (40hrs per week) Your...


  • London, Greater London, United Kingdom White Cube Full time

    Job Title: Reception Management ProfessionalWe are seeking a skilled Reception Management Professional to join our team at White Cube. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring the smooth day-to-day operation of our reception area.Key Responsibilities:Reception Management:...


  • London, Greater London, United Kingdom White Cube Full time

    Job OverviewWe are seeking an experienced Reception Management Specialist to join our team at White Cube. In this role, you will be responsible for managing the day-to-day Reception tasks and duties, including reception management, sales support, and joint reception duties. If you have excellent communication skills and a passion for providing exceptional...


  • London, Greater London, United Kingdom Multiplex Full time

    Multiplex is a premier construction company seeking a Reception Management Professional to join its Head Office team.The successful candidate will have excellent communication skills and the ability to work independently, managing multiple tasks and priorities.This role involves providing comprehensive reception management and general administration support...

  • Reception Manager

    2 weeks ago


    London, Greater London, United Kingdom Once Upon A Time Full time

    About the Role:This position is responsible for overseeing our office in Clerkenwell, London. As the welcoming face of the company, you will meet and greet staff and clients.Key Responsibilities:Manage the reception area, ensuring it remains clear and tidy.Greet guests upon arrival, sign them in/out, and create security passes for new starters.Answer office...


  • London, Greater London, United Kingdom D&D London Restaurants Full time

    About the Role: We are seeking a highly skilled Reception Operations Manager to join our team at D&D London Restaurants. In this pivotal role, you will support the Reception Manager in ensuring the smooth running of our Restaurant, focusing on managing calls, enquiries, and reservations with grace and efficiency.Main Responsibilities:To run lunch/dinner...


  • London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    **Job Description:We are seeking a Reception and Records Manager to join our team at Burton Bolton & Rose Recruitment Services Ltd.The successful candidate will be responsible for managing the reception area, answering phone calls, and maintaining records on our computer system.**Responsibilities:**Manage the reception area and greet visitorsAnswer incoming...


  • London, Greater London, United Kingdom Gensler Full time

    We are looking for a highly skilled Reception and Operations Manager to join our team at Gensler. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.In this role, you will be responsible for ensuring that our reception area is welcoming and professional, and that all...


  • London, Greater London, United Kingdom NHS Full time

    The Reception Operations Manager plays a vital role in ensuring the smooth operation of our front-line patient services. Reporting to the Practice Manager, this position is responsible for overseeing the reception team and its various functions, ensuring staff achieve their primary responsibilities efficiently and effectively.Key ResponsibilitiesManage and...


  • London, Greater London, United Kingdom Lah Property Marketing Ltd Full time

    Job Description:">We are seeking a highly skilled Reception Services Manager to join our team at Lah Property Marketing Ltd. The successful candidate will be responsible for managing the ground floor reception and delivering exceptional customer service to all visitors.The ideal candidate will have proven experience in a front of house reception role, with a...


  • London, Greater London, United Kingdom The Law Support Group Full time

    About the CompanyThe Law Support Group is a leading provider of legal services in London, with a strong presence in Chancery Lane.We are seeking an experienced Reception Management Lead to join our team, covering maternity leave. This role will be responsible for ensuring the firm's reception provides exceptional service to clients and staff alike.Salary:...


  • London, Greater London, United Kingdom Crowne Plaza Kings Cross Full time

    About UsCrowne Plaza London Kings Cross, a deluxe 4-star hotel located in the heart of the city, is seeking an experienced Receptionist Supervisor to lead our front desk team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service.Job SummaryWe are looking for a skilled professional to oversee the...


  • London, Greater London, United Kingdom Pulse Ltd Full time

    About the Role:We are looking for a Reception and Operations Manager to join our team at Pulse Ltd. The successful candidate will be responsible for managing the day-to-day operations of our reception area, including ensuring that all reception materials are up to date and accurately reflect our brand values.They will also be responsible for providing...


  • London, Greater London, United Kingdom AccorHotel Full time

    We are seeking a Night Reception Manager to oversee the smooth operation of our front desk during evening hours. In this role, you will be responsible for ensuring the accuracy of data in all systems, providing necessary reports, and completing night reception tasks correctly.You'll maintain observation over guests and their property to minimize security...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    Job Summary: Corporate Reception Manager - Central LondonWe are seeking a seasoned Corporate Reception Manager to join our team in central London. As a key member of our front of house team, you will provide exceptional support to our guests and colleagues, ensuring a seamless experience.Key Responsibilities:* Greet visitors warmly and professionally,...


  • London, Greater London, United Kingdom KMK Recruitment Full time

    About the Role: KMK Recruitment is currently working with a forward-thinking company in the West End that requires a skilled Reception and Catering Manager to oversee their Client Suite Floor. As a key member of the team, you will be responsible for ensuring the smooth operation of the office, including greeting visitors, coordinating meeting room bookings,...


  • London, Greater London, United Kingdom The Hoxton Holborn Full time

    About UsThe Hoxton Holborn is a vibrant and stylish hotel located in the heart of London's Holborn district. Our Grade II-listed building boasts 230 bedrooms, an apartment, and a range of amenities for our guests to enjoy. We pride ourselves on our commitment to delivering exceptional service and creating unforgettable experiences for our visitors.Your New...