Home Claims Risk Manager

17 hours ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
Job Summary

Hastings Direct is seeking a highly skilled Senior Home Claims Analyst to join our team. Based in Bexhill, Leicester, or London, this hybrid role offers an exciting opportunity to work with a leading digital insurance provider.

About the Role

We're looking for someone with strong analytical skills and experience in managing claims related to residential properties. As a Senior Home Claims Analyst, you'll be responsible for investigating and resolving complex claims efficiently and effectively.

Key Responsibilities
  • Analyzing claims data and reports to identify trends and areas for improvement
  • Developing and implementing effective strategies to reduce claims costs and improve customer satisfaction
  • Liaising with stakeholders, including customers, agents, and other teams within Hastings Direct
Requirements

To succeed in this role, you'll need:

  • A degree in a relevant field, such as business, mathematics, or computer science
  • Minimum 2 years of experience in claims analysis or a related field
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
What We Offer

In return for your expertise, we offer:

  • A competitive salary of £55,000 - £65,000 per annum, depending on experience
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive team environment
  • The chance to work with a leading digital insurance provider


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Role OverviewThe Home Claims Resolution Manager is responsible for managing the resolution of home insurance claims from start to finish.You will work closely with customers to understand their needs and concerns, and provide regular updates on the progress of their claim.In addition to managing claims, you will also be responsible for analyzing data and...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job RoleAs a Home Claims Handler with Hastings Direct, you will be responsible for the management of home claims handling within your handling authority limit. You will be required to maintain and deliver an effective claims support service, ensuring customer satisfaction and resolving claims efficiently.Key Responsibilities• Handling home claims within...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleWe're seeking a seasoned claims professional to lead our home claims team. As Home Claims Team Leader, you'll be responsible for driving our goal to become a market-leading home claims handling function.Key Responsibilities:Set and manage annual and monthly objectives, providing coaching and development plans to support ongoing progression and...

  • Head of Home Claims

    2 weeks ago


    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About This OpportunityWe're seeking an exceptional leader to take on the role of Head of Home Claims. As a key member of our leadership team, you'll play a vital role in shaping our home claims strategy and driving our goal to become a market-leading home claims handling function.Key Responsibilities:Develop and implement a strategic plan to achieve our home...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a leading digital insurance provider with a strong focus on innovation and growth.Job DescriptionWe are looking for an experienced Senior Claims Handler to join our Claims Analytics team, where you will play a key role in driving business results through data-driven insights.As a Senior Claims Handler, you will work closely with...


  • Bexhill, East Sussex, United Kingdom Hastings Insurance Services Ltd Full time

    Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our team is dedicated to providing excellent customer service, and we're looking for a skilled Risk Management Specialist - Claims Assurance to join our team.Job DetailsWe offer an attractive salary based on experience (pay reviews also...

  • Claims Administrator

    3 weeks ago


    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the RoleThis is a challenging opportunity for a Claims Administrator to join our team as a Risk Management Specialist, where you will be responsible for managing credit hire and repair claims up to £10k. Your role will involve managing a portfolio of newly reported fault claims, ensuring they are handled in line with business expectations. You will...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About Us At Hastings Direct, we pride ourselves on being a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, as well as nurturing our 4Cs culture. Our 4Cs principles are simple: we believe by creating the right culture for our...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Estimated Salary: £60,000 - £80,000 per annum, depending on experience.About the RoleWe are seeking an experienced leader to manage our home claims handling function, ensuring high-quality outcomes for our customers. The successful candidate will set and manage annual and monthly objectives, provide coaching and development plans, and conduct regular...


  • Bexhill, East Sussex, United Kingdom Hastings Insurance Services Ltd Full time

    Company OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market.We've made huge investments in our data and tech capabilities over the past few years, alongside nurturing our 4Cs culture. This approach has enabled us to provide insurance for over three million customers, with opportunities...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Job Summary:The Senior Claims Handler will deliver analytical insights into claims and counter fraud performance.This role involves monitoring, understanding, and communicating drivers of performance. The successful candidate will influence claims, operational spend, and customer outcomes.


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About UsWe are a leading digital insurance provider with ambitious plans to become a market leader in the UK. Our company culture, known as the 4Cs, focuses on getting it right for our colleagues, customers, company, and community.Job DescriptionWe are seeking an experienced Home Claims Team Leader to support our goal of becoming a market leading home claims...

  • Claims Analyst Lead

    17 hours ago


    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a digital insurance provider with ambitious plans to become the UK market leader.Job OverviewWe are seeking an experienced Senior Claims Handler to join our Claims Analytics team, where you will have a tangible impact on the business through delivering analytical insights into claims and counter fraud performance.As a Senior Claims...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Welcome to Hastings Direct, a leading digital insurance provider. We're committed to becoming the best and biggest in the UK market, driven by our 4Cs culture.Job OverviewThis exceptional leadership role is designed for experienced professionals who thrive in fast-paced environments. As Home Claims Team Leader, you'll be responsible for supporting our goal...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a leading digital insurance provider seeking a Senior Claims Operations Manager to drive growth and excellence in our Claims department. As a key member of our leadership team, you will be responsible for delivering high-quality claims services and driving business outcomes.Job Description:Lead a team of claims professionals, providing...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the JobWe're looking for an experienced leader to join our home claims team as a Claims Leadership Role. As a key member of our team, you'll play a crucial role in driving our goal to become a market-leading home claims handling function.Responsibilities:Spearhead the development and implementation of strategies to achieve our home claims goals.Lead...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Hastings Direct is a dynamic and innovative company that values its employees and offers excellent career development opportunities.Job SummaryWe are seeking an experienced Senior Claims Handler to join our Claims Analytics team, where you will have the opportunity to work on high-profile projects and develop your skills in data analysis and business...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We provide insurance for over three million customers, but we know there's even bigger opportunity out there.Main Responsibilities:Develop a comprehensive understanding of internal and supplier claims processes, new commercial initiatives, best practices,...

  • Claims Specialist

    1 month ago


    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:As a Claims Specialist at Hastings Direct, you will play a vital part in our mission to deliver good outcomes for every customer. You will be responsible for supporting Home Claims in building the right capability to provide excellent customer and commercial outcomes. This includes reviewing and monitoring outcomes/KPIs, supporting...


  • Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Claim Resolution Specialist Role:We're seeking an experienced Claim Resolution Specialist to join our team at Hastings Direct. As a key member of our claims resolution team, you will play a crucial role in resolving home claims efficiently and effectively.Key Responsibilities include:Supporting the development and implementation of strategies to resolve home...