Auditor - Risk Management
1 month ago
We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We provide insurance for over three million customers, but we know there's even bigger opportunity out there.
Main Responsibilities:
- Develop a comprehensive understanding of internal and supplier claims processes, new commercial initiatives, best practices, and the impact of inefficient processes and poor outcomes on customer journeys, leakage, financials, and fraud.
- Design and develop relevant, effective audit approaches that capture mechanisms flexible enough to accommodate changing business needs, allowing us to capture, monitor, and measure performance.
- Manage relationships with senior personnel within each supplier to ensure effective scoping, attendance, agendas, and feedback are delivered, while completing and managing on-site and remote risk-based audits across all suppliers.
- Collaborate with commercial teams, operational management, and senior leadership to identify remedial actions, track and monitor delivery, and take appropriate steps to deliver financial benefits in line with personal and business objectives.
- Identify areas for indemnity savings, contract adherence, KPI/SLA adherence, and impacts on customer journeys and outcomes, providing recommendations for areas of development or improvement and focused solutions where appropriate.
We require a strong background in auditing suppliers/outsourcers across technical claims areas, including motor claims and household claims. Up-to-date technical knowledge of various claims categories, including higher-value bodily injury claims, credit hire, fraud, property, and household claims, is essential.
We offer an attractive salary based on experience, flexible working, a competitive bonus scheme, and a range of benefits, including physical wellbeing, financial wellbeing, and mental wellbeing programs, along with 25 days annual leave, bank holidays, and private healthcare, dental plans, and social events.
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