Head of Home Claims

Job RoleAs a Home Claims Handler with Hastings Direct, you will be responsible for the management of home claims handling within your handling authority limit. You will be required to maintain and deliver an effective claims support service, ensuring customer satisfaction and resolving claims efficiently.Key Responsibilities• Handling home claims within...

About the RoleWe're seeking a seasoned claims professional to lead our home claims team. As Home Claims Team Leader, you'll be responsible for driving our goal to become a market-leading home claims handling function.Key Responsibilities:Set and manage annual and monthly objectives, providing coaching and development plans to support ongoing progression and...

**Job Overview**Hastings Direct is seeking a skilled Home Claims Team Leader to support our goal of becoming a market-leading home claims handling function. This role is crucial in driving our business forward, and we're looking for someone with leadership experience, strong customer focus, and excellent communication skills.**Key...

Welcome to Hastings Direct, a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities, and we're proud of the journey we're on as a company. Our continued success will rely on the right leadership, and that's where you come in.Our 4Cs culture is at the...

Welcome to Hastings Direct, a leading digital insurance provider. We're committed to becoming the best and biggest in the UK market, driven by our 4Cs culture.Job OverviewThis exceptional leadership role is designed for experienced professionals who thrive in fast-paced environments. As Home Claims Team Leader, you'll be responsible for supporting our goal...

About the Role:As a Claims Specialist at Hastings Direct, you will play a vital part in our mission to deliver good outcomes for every customer. You will be responsible for supporting Home Claims in building the right capability to provide excellent customer and commercial outcomes. This includes reviewing and monitoring outcomes/KPIs, supporting...

About the JobWe're looking for an experienced leader to join our home claims team as a Claims Leadership Role. As a key member of our team, you'll play a crucial role in driving our goal to become a market-leading home claims handling function.Responsibilities:Spearhead the development and implementation of strategies to achieve our home claims goals.Lead...

Job DescriptionBecoming a part of our dynamic Claims Recoveries team, you will take on an exciting opportunity to provide essential support for our Recovery department. A key requirement is providing help to manage and resolve customer claims in a professional and efficient manner.We are seeking individuals who have the ability to work in a hybrid...

Opportunity to Make a Real ImpactWe are seeking an experienced and skilled Financial Crime Investigator to join our team in the UK. As a key member of our claims department, you will play a vital role in detecting and preventing financial crime within our home insurance operations.About the RoleConduct thorough investigations into suspected cases of...

Job Title: Claims Resolution Specialist - Property and Home Claims ExpertAbout the Role:We are seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving household claims in a professional and efficient manner.Key Responsibilities:- Resolve household claims in a timely and...

Role OverviewWe are seeking a skilled Claims Resolution Expert to join our team. This role is responsible for the management of home claims handling within their handling authority limit.Key ResponsibilitiesManage a portfolio of claims with varying complexity, achieving optimum outcomes in line with Hastings 4Cs principles.Serve as a technical referral point...

Claims Resolution Opportunity at Hastings DirectWe are seeking a skilled Claims Resolution Expert to join our team at Hastings Direct. As a key member of our Claims team, you will be responsible for managing high value claims, providing technical guidance to junior colleagues, and supporting the development of our Bodily Injury Unit team.Key...

OverviewHastings Direct is seeking an experienced Senior Insurance Claims Specialist to join our dynamic Claims Recoveries team. This role will provide essential support for our Recovery department, focusing on data analysis and negotiation.About the RoleWe are looking for a highly motivated individual with strong communication skills to manage a diverse...

Job DescriptionLocation and Working ArrangementsWe are seeking a skilled Claims Recovery Specialist to join our dynamic team at Hastings Direct. This role offers a hybrid working arrangement, with the possibility of working up to 4 days from home.Key ResponsibilitiesProvide essential support for the Recovery department.Assist in the negotiation and...

About the RoleWe are seeking a skilled Senior Motor Claims Engineer to join our team at Hastings Direct. As a key member of our engineering team, you will play a crucial role in ensuring the effective management of motor insurance claims. Your expertise will be instrumental in driving our business forward, and you will have the opportunity to make a real...

About UsHastings Direct is a digital insurance provider with ambitious plans to become the UK's leading market player. We've made significant investments in data and tech capabilities, as well as fostering our 4Cs culture, which prioritizes getting it right for colleagues, customers, company, and community.Job SummaryWe're seeking an experienced Fraud...

Job SummaryHastings Direct is seeking a specialist to handle high-value and catastrophic injury claims. The ideal candidate will have extensive knowledge and experience in settling claims in excess of £1m, including litigation and financial handling authority of £5m or more.Key ResponsibilitiesManage a portfolio of high value/catastrophic injury claims in...

Job OverviewAs a Claims Director at Hastings Direct, you will play a pivotal role in shaping the future of our claims operations. With a strong focus on driving operational excellence, you will be responsible for developing and implementing strategies that deliver exceptional customer experiences, drive business growth, and foster a high-performance culture...

We are seeking a skilled Claims Engineer to join our team at Hastings Direct. This is a challenging and rewarding role that requires strong technical knowledge, analytical skills, and excellent communication abilities.Job OverviewThe successful candidate will be responsible for developing a comprehensive understanding of internal and supplier engineering...

About the RoleOur Claims Recovery Negotiator role offers an excellent opportunity for those looking to develop their skills in debt collection and recovery. As a member of our dynamic team, you will be responsible for managing and resolving customer claims in a timely and professional manner.The successful candidate will have the ability to work effectively...