Claims Specialist
1 day ago
About the Role:
As a Claims Specialist at Hastings Direct, you will play a vital part in our mission to deliver good outcomes for every customer. You will be responsible for supporting Home Claims in building the right capability to provide excellent customer and commercial outcomes. This includes reviewing and monitoring outcomes/KPIs, supporting improvements through technical development, and creating, maintaining, and delivering function-specific technical training for the department. You will also identify and track technical needs and themes, complete regular case audits, and ensure that all work is carried out to a high level of accuracy in line with our standard operating procedures.
Key Responsibilities:
- Supporting Home Claims in building the right capability to provide excellent customer and commercial outcomes
- Creating, maintaining, and delivering function-specific technical training for the department
- Identifying and tracking technical needs and themes for individual colleagues and across Home Claims
- Completing regular case audits and referrals to ensure accuracy and quality
- Embedding essential knowledge and training to support colleagues' professional development
What We Offer:
We provide an attractive salary based on experience, flexible working arrangements, a competitive bonus scheme, and a range of wellbeing programs. You will also have access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, and more.
-
Claims Recovery Specialist
1 week ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Role: Claims Recovery SpecialistWe are seeking an experienced Claims Recovery Specialist to join our dynamic team. In this role, you will be responsible for managing a portfolio of non-fault claims after a road traffic accident, focusing on recovering our costs from the responsible party.Main Responsibilities:Communicating via telephone and written...
-
Claims Recovery Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Recovery Specialist to join our dynamic Claims Recoveries team. As a Claims Recovery Specialist, you will be responsible for managing a portfolio of non-fault claims after a road traffic accident. Your main goal will be to recover our costs from the responsible party, including third-party insurers, policyholders,...
-
Claims Resolution Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWe're seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.Key Responsibilities:Investigate and assess third-party property damage claims, gathering relevant...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Claims Recovery Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout Hastings DirectWe're a digital insurance provider with a passion for delivering great products and services to our customers. Our team is dedicated to making a difference in the lives of our customers, and we're looking for talented individuals to join us on this journey.Job SummaryWe're seeking a skilled Claims Recovery Specialist to join our team. As...
-
Engineering Claims Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Insurance Services Ltd Full timeJob Title: Engineering Claims SpecialistAbout the Role:We are seeking an experienced Engineering Claims Specialist to join our team at Hastings Direct. As an Engineering Claims Specialist, you will be responsible for developing a complete understanding of internal and supplier engineering processes, new commercial initiatives, best practices, and the impact...
-
Customer Claims Resolution Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Customer Claims Resolution SpecialistJob Summary:We are seeking a highly skilled Customer Claims Resolution Specialist to join our team at Hastings Direct. As a Customer Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key Responsibilities:Manage a portfolio of...
-
Claims Recovery Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will be responsible for managing a portfolio of non-fault claims after a road traffic accident.Key Responsibilities:Communicate with policyholders and other stakeholders via telephone, written correspondence, and...
-
Claims Recovery Specialist
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Claims Recovery NegotiatorLocation: BexhillContract: Hybrid – Working up to 4 days from homeHours: 37.5 Hours. Monday- Friday Salary: Starting at £26,500 with opportunity for progression. We are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will play a crucial role in...
-
Claims Recovery Specialist
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Claims Recovery NegotiatorLocation: BexhillContract: Hybrid – Working up to 4 days from homeHours: 37.5 Hours. Monday- Friday Salary: Starting at £26,500 with opportunity for progression. We are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will play a crucial role in...
-
Customer Claims Resolution Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled Customer Claims Resolution Specialist to join our team at Hastings Direct. As a Customer Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key ResponsibilitiesManage a portfolio of policyholder's total loss claims through to...
-
Claims Recovery Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Claims Recovery NegotiatorLocation: BexhillContract: Hybrid – Working up to 4 days from homeHours: 37.5 Hours. Monday- Friday Salary: Starting at £26,500 with opportunity for progression. We are seeking a skilled Claims Recovery Negotiator to join our dynamic Claims Recoveries team. As a key member of our team, you will be responsible for...
-
Claims Recovery Specialist
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Recovery Specialist to join our team at Hastings Direct. As a key member of our recovery team, you will be responsible for identifying and recovering missed claims, as well as supporting the delivery of our recovery automation strategy.Key ResponsibilitiesConduct monthly 2nd stage reviews to identify...
-
Claims Recovery Specialist
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Claims Recovery Specialist to join our team at Hastings Direct. As a key member of our recovery team, you will be responsible for identifying and recovering missed claims, as well as supporting the delivery of our recovery automation strategy.Key ResponsibilitiesConduct monthly 2nd stage reviews to identify...
-
Senior Loss Claims Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking a highly skilled Senior Loss Claims Specialist to join our team at Hastings Direct. As a key member of our Large Loss team, you will be responsible for managing a portfolio of high-value claims, developing the technical skills of your colleagues, and ensuring the highest level of technical excellence in claims handling.Key...
-
Vehicle Claims Resolutions Specialist
3 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Title: Vehicle Claims Resolutions SpecialistJob Summary:We are seeking a highly skilled Vehicle Claims Resolutions Specialist to join our team in Bexhill. In this role, you will be responsible for managing a portfolio of policyholder's total loss claims through to settlement.Key Responsibilities:Manage a portfolio of policyholder's total loss claims...