Engineering Claims Specialist

3 weeks ago


Bexhill, East Sussex, United Kingdom Hastings Insurance Services Ltd Full time
Job Title: Engineering Claims Specialist

About the Role:

We are seeking an experienced Engineering Claims Specialist to join our team at Hastings Direct. As an Engineering Claims Specialist, you will be responsible for developing a complete understanding of internal and supplier engineering processes, new commercial initiatives, best practices, and the impact of inefficient processes on customer journeys and leakage.

Key Responsibilities:
  • Retain up-to-date technical knowledge with new motor repair regulations and policies.
  • Design and develop relevant, effective audit approaches and capture mechanisms.
  • Manage relationships with senior personnel and communicate effectively across teams.
  • Complete and manage on-site and remote risk-based audits.
  • Provide recommendations on areas for development and improvement.

Requirements:
  • Strong technical knowledge and experience within the motor industry.
  • Strong analytical skills with the ability to interpret MI and identify areas of risk and opportunity.

What We Offer:
  • Attractive salary based on experience.
  • Flexible working approach.
  • Competitive bonus scheme.
  • Physical and financial wellbeing support.
  • Mental wellbeing programme.

About Us:

We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We believe in creating the right culture for our colleagues and giving them the right tools to do their job, which helps us deliver good outcomes for every customer and grow the company profitably and sustainably.

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