Claims Engineering Professional

1 month ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

We are seeking a skilled Claims Engineer to join our team at Hastings Direct. This is a challenging and rewarding role that requires strong technical knowledge, analytical skills, and excellent communication abilities.

Job Overview

The successful candidate will be responsible for developing a comprehensive understanding of internal and supplier engineering processes, new commercial initiatives, best practices, and the impact of inefficient processes on customer journeys. They will also be required to retain an up-to-date technical knowledge of new motor repair regulations and policies.

This role involves designing and developing relevant audit approaches and capture mechanisms that accommodate changing business needs, as well as managing relationships with senior personnel and communicating effectively across teams.

Key Responsibilities
  1. Developing a complete understanding of all internal and supplier engineering processes, new commercial initiatives, best practices, and the impact of inefficient processes on customer journeys.
  2. Retaining an up-to-date technical knowledge of new motor repair regulations and policies.
  3. Designing and developing relevant audit approaches and capture mechanisms that accommodate changing business needs.
  4. Managing relationships with senior personnel and communicating effectively across teams.
Requirements
  • Strong technical knowledge and proven experience within the motor industry, preferably with vehicle bodywork or mechanical knowledge (Audatex and Glassmatix estimating systems knowledge beneficial).
  • Strong analytical skills with the ability to interpret MI and identify areas of risk and opportunity.
Benefits

We offer a competitive salary, flexible working arrangements, and a range of benefits, including:

  • A salary of £40,000-£60,000 per annum, dependent on experience.
  • A flexible working policy that allows you to work from home or in the office.
  • A comprehensive bonus scheme based on individual performance and company goals.
  • Access to private healthcare, dental plans, and cycle to work schemes.
  • Discounted health assessments and free onsite facilities.

We welcome applications from all suitably qualified candidates and offer a supportive and inclusive work environment.



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