Claims Management Director
3 weeks ago
We are seeking an experienced and skilled professional to lead our home claims team at Hastings Direct. As a key member of our leadership team, you will be responsible for ensuring that all claims are handled efficiently and effectively.
About the Role- Salary: £55,000 - £65,000 per annum
- Lead a team of claims handlers to achieve high levels of customer satisfaction and quality service delivery
- Develop and implement effective claims handling processes and procedures to improve efficiency and reduce costs
- Collaborate with other teams to ensure seamless integration and alignment with business objectives
- Manage and develop a team of claims handlers to deliver high-quality results and meet business objectives
- Develop and implement effective claims handling processes and procedures to improve efficiency and reduce costs
- Provide coaching and training to team members to enhance their skills and knowledge
- Maintain accurate records and reports on claims activity and performance metrics
- Degree in a relevant field (e.g., business administration, insurance) or equivalent experience
- Minimum 5 years of experience in claims management or a related field
- Excellent leadership and communication skills
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
-
Claims Operations Director
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**Leadership Opportunity**Hastings Direct is seeking a highly experienced and motivated Claims Operations Director to lead our Home Claims Team.This is an exceptional opportunity to join a dynamic and forward-thinking organization and contribute to our ongoing success.Salary: £80,000 per annum, based on experienceAbout the Role:The successful candidate will...
-
Claims Department Director
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionThis is a key leadership role at Hastings Direct, reporting directly to the [insert manager's name]. The successful candidate will be responsible for leading our Claims Team, driving business growth, and ensuring the highest standards of customer service.Main ResponsibilitiesLead the Claims Team, providing guidance and support to team...
-
Claims Portfolio Manager
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £26,500Job Description">This exciting opportunity is available within our dynamic Claims Recoveries team at Hastings Direct.As a Claims Portfolio Manager, you will be responsible for managing a portfolio of non-fault claims, recovering costs from responsible parties, and providing regular updates to stakeholders.About the Role">You will need to communicate...
-
Claims Insights Manager
5 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWe are seeking a talented Claims Insights Manager to join our team at Hastings Direct. In this role, you will be responsible for developing and maintaining dashboards that provide real-time insights into our claims performance. Your key responsibilities will include:Collaborating with the Claims Analytics team to design and implement data visualisation tools...
-
Insurance Claims Management Professional
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Careers Full timeHastings Direct Careers is seeking an Insurance Claims Management Professional to support the company's goal of becoming a market leading home claims handling function. The ideal candidate will have experience in setting and managing annual and monthly objectives, providing coaching and development plans to support ongoing progression, and ensuring payments...
-
Home Claims Resolution Manager
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeRole OverviewThe Home Claims Resolution Manager is responsible for managing the resolution of home insurance claims from start to finish.You will work closely with customers to understand their needs and concerns, and provide regular updates on the progress of their claim.In addition to managing claims, you will also be responsible for analyzing data and...
-
Senior Claims Operations Manager
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is a leading digital insurance provider seeking a Senior Claims Operations Manager to drive growth and excellence in our Claims department. As a key member of our leadership team, you will be responsible for delivering high-quality claims services and driving business outcomes.Job Description:Lead a team of claims professionals, providing...
-
Claims Data Analyst Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is looking for an experienced Claims Data Analyst Manager to lead our Claims Analytics team. In this role, you will be responsible for delivering analytical insight into claims and counter fraud performance, influencing claims and operational spend, and driving business growth.Key Responsibilities:Monitor and understand the drivers of...
-
Home Claims Risk Manager
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob SummaryHastings Direct is seeking a highly skilled Senior Home Claims Analyst to join our team. Based in Bexhill, Leicester, or London, this hybrid role offers an exciting opportunity to work with a leading digital insurance provider.About the RoleWe're looking for someone with strong analytical skills and experience in managing claims related to...
-
Home Claims Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**About Us**Hastings Direct is a leading digital insurance provider with a vision to become the best and biggest in the UK market.We have made significant investments in our data and tech capabilities, which has enabled us to provide innovative products and services to our customers.Our 4Cs culture - Care, Collaboration, Challenge, and Celebrate - is at the...
-
Claims and Training Manager
5 days ago
Bexhill, East Sussex, United Kingdom Vxplore Full timeJoin us at Hastings Direct as a Claims Assessor and contribute to our mission to deliver exceptional customer experiences!We're seeking an experienced professional to join our team in Leicester or Bexhill, where you'll work closely with colleagues to achieve outstanding results.This is an excellent opportunity to develop your skills and expertise in...
-
Leadership Role in Claims Management
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the JobThis is a senior leadership role within our claims management team at Hastings Direct. As a Claims Team Leader, you will be responsible for leading a team of claims handlers and driving results in a fast-paced operational environment.Your Skills and QualificationsStrong background in leading and developing teams in an operational...
-
Claims Team Lead Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleThis is an exciting opportunity to join Hastings Direct's Claims Team as a Senior Claims Team Leader. We're looking for a highly motivated and experienced individual to lead our claims management process and drive business growth.As a key member of our team, you'll be responsible for managing claims from initial reporting through to resolution....
-
Senior Claims Professional
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWe are seeking a highly skilled Senior Claims Professional to join our team at Hastings Direct. This is an exciting opportunity for an experienced claims professional to take on a senior role and lead the way in resolving complex home insurance claims.The ideal candidate will have extensive experience in claim handling, with a strong focus on customer...
-
Insurance Claims Investigator
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £26,500 - £28,675Job Title: Third-Party Property Damage Claims HandlerWe're a leading digital insurance provider with ambitious plans to become the top player in the UK market. Our team is responsible for investigating and resolving third-party property damage claims, ensuring seamless communication with claimants, solicitors, and other insurance companies.About the...
-
Home Claims Resolution Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct: A Leader in Digital Insurance">Hastings Direct is a pioneering digital insurance provider in the UK market, dedicated to delivering exceptional results and exceeding customer expectations.">About the Role">We are seeking a seasoned Senior Home Claims Analyst to join our team in Bexhill, Leicester or London. This hybrid role will offer the...
-
Commercial Claims Specialist
5 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeWe are looking for a highly skilled Commercial Claims Specialist to join our team at Hastings Direct. As a key member of our Commercial Claims department, you will be responsible for investigating and resolving commercial claims, ensuring that our customers receive a high level of service.The successful candidate will have experience working in a claims...
-
Insurance Claims Investigator
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £26,500 - £28,675Insurance Claims InvestigatorWe're a digital insurance provider with ambitious plans to become a leading force in the UK market. Our data and tech capabilities have been significantly enhanced over the past few years, alongside our nurturing 4Cs culture.As an Insurance Claims Investigator, you'll play a crucial role in our claims team, responsible for...
-
Home Claims Resolution Manager
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct has made significant investments in data and tech capabilities over the past few years, positioning us for future growth and success.Job DescriptionAs a Senior Home Claims Analyst, you will be responsible for analyzing complex claims data to inform business decisions and improve customer outcomes.Key Skills and...
-
Home Claims Management Role
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time**Hastings Direct - A Leading Insurance Provider**We're a pioneering digital insurance company committed to innovation and excellence.As our Home Claims Team Leader, you will play a pivotal role in shaping our claims strategy and driving business success.The ideal candidate will possess exceptional leadership skills, be able to inspire and motivate their...