Senior Claims Operations Manager
5 days ago
Hastings Direct is a leading digital insurance provider seeking a Senior Claims Operations Manager to drive growth and excellence in our Claims department. As a key member of our leadership team, you will be responsible for delivering high-quality claims services and driving business outcomes.
Job Description:
- Lead a team of claims professionals, providing coaching and mentoring to ensure exceptional performance.
- Develop and implement strategies to improve claims efficiency, quality, and customer satisfaction.
- Collaborate with cross-functional teams to drive business growth and profitability.
Required Skills and Qualifications:
- Proven track record in claims management, with experience in home insurance.
- Strong leadership skills, with ability to motivate and develop high-performing teams.
- Expertise in data analysis and interpretation, with experience in SQL and visualization tools.
Benefits:
- Attractive salary based on experience (£70,000 - £90,000 per annum).
- Opportunities for professional development and career growth.
- Excellent benefits package, including private healthcare, dental plans, and cycle-to-work scheme.
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