Complex Claims Expert
1 day ago
We are seeking a highly experienced Complex Claims Expert to join our Claims team at Hastings Direct. As a key member of our Claims department, you will be responsible for investigating and resolving complex claims, ensuring excellent customer service and driving business outcomes.
Job Description:
- Investigate and resolve complex claims, applying expertise in claims handling and resolution.
- Provide exceptional customer service, responding to queries and concerns in a timely and professional manner.
- Collaborate with cross-functional teams to drive business growth and profitability.
Required Skills and Qualifications:
- Extensive experience in claims handling, with expertise in complex claims.
- Strong analytical skills, with ability to interpret complex data and identify areas of risk.
- Excellent communication skills, with ability to engage with customers and stakeholders.
Benefits:
- Attractive salary based on experience (£50,000 - £65,000 per annum).
- Opportunities for professional development and career growth.
- Excellent benefits package, including private healthcare, dental plans, and cycle-to-work scheme.
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