Home Insurance Claims Expert
5 days ago
Hastings Direct is a leading digital insurance provider with a strong focus on innovation and growth.
Job DescriptionWe are looking for an experienced Senior Claims Handler to join our Claims Analytics team, where you will play a key role in driving business results through data-driven insights.
As a Senior Claims Handler, you will work closely with cross-functional teams to develop and implement analytical solutions that drive business growth, improve customer satisfaction, and reduce costs.
Key Accountabilities:- Develop and maintain analytical models and tools to support business decision-making.
- Analyse large datasets to identify trends, patterns, and areas for improvement.
- Collaborate with stakeholders to design and implement process improvements.
- Own projects from start to finish and ensure timely delivery.
To be successful in this role, you will need:
- A solid background in claims, ideally home insurance.
- The ability to interpret complex data, bridge data gaps, and identify areas of risk.
- Experience of coaching and mentoring team members and delivering through others.
- Programming languages: SQL and ideally Visualisation Tools (e.g., Tableau, Power BI).
We offer a competitive salary (£70,000 - £90,000 per annum) and a comprehensive package of benefits, including flexible working arrangements, a bonus scheme, and a range of wellbeing initiatives.
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