Reception Services Director

3 days ago


London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full time

Succeed as an Assistant Front Desk Manager at Meliá Hotels International S.A.

We're on the hunt for a dedicated and results-driven individual to spearhead front desk operations and guarantee seamless guest experiences. As an Assistant Front Desk Manager, you'll be part of our dynamic team driving the hotel's success by overseeing daily reception tasks and implementing efficient processes.

About the Role:

  • You will report directly to the Front of House Manager and take charge of supervising and managing the reception team, ensuring they meet high performance standards.
  • This pivotal role involves resolving any guest issues or complaints promptly and effectively.
  • Fluency in English is essential for this position, with proficiency in Spanish being beneficial.

Our Commitment to You:

  • A lucrative annual salary of £36,690, plus service charge and other perks.
  • An industry-leading benefits package featuring contributory pension scheme, generous holidays, refer-a-friend bonus, and access to exclusive discounts.


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