Customer Service Supervisor

1 month ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time

**Role Overview**

We are seeking a highly skilled Reception Services Manager to join our team and take on a leadership role. The successful candidate will be responsible for:

  • Managing a large team within a corporate environment
  • Overseeing event planning, reception, switchboard, and AV services teams
  • Setting and monitoring service standards to ensure a high level of service across the board

You will work closely with other service providers on site to ensure seamless service delivery and assist clients with various projects. To succeed in this role, you will need:

  • Experience of managing multiple departments in a busy environment
  • Excellent time management and leadership skills
  • Able to think outside the box and come up with innovative ideas to improve processes

We offer a competitive salary of £42,500 per annum, plus excellent benefits including enhanced annual leave, pension contributions, life insurance, and more.

The successful candidate will be based at one of the world's largest general insurance & reinsurance companies in the city.



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