Customer Service Supervisor

4 days ago


London, Greater London, United Kingdom Canopy London Full time

The Customer Service Supervisor role is ideal for individuals who are passionate about delivering exceptional guest experiences and have a talent for leading and motivating others. As a key member of our Front Office team, you will assist in the management of daily operations and contribute to driving hotel performance and achieving business objectives.

Key Responsibilities:

  • Serve as a supervisor to the Front Desk team, ensuring exceptional service delivery and adherence to company policies and procedures
  • Collaborate with the Reception Manager to develop and implement strategies to drive hotel performance
  • Provide guidance and support to the Front Desk team, enhancing their skills and knowledge to deliver exceptional guest experiences

Estimated Salary:

We estimate the salary range for this role to be £45,000 - £55,000 per annum, based on industry standards and location.



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