Reception Services Assistant
4 days ago
Ryder Reid Legal Limited is seeking a Reception Services Assistant to join their team. This role provides an excellent opportunity for the right candidate to work in a fast-paced environment and contribute to the delivery of exceptional client service.
The successful candidate will work as part of a small team across various shifts, ensuring the front of house function runs smoothly and professionally. This includes monitoring email and telephone communication, liaising with colleagues, and providing first-class service to clients.
Key Responsibilities:
- Monitor all email and telephone communication.
- Liaise with colleagues in the Operations team as well as the ground floor building reception and security teams.
- Manage the issuing and return of temporary security passes.
- Make urgent/same day room reservations or cancellations using EMS, liaising with the catering, facilities, AV and global Conference Services teams where necessary.
Requirements:
- Positive and professional attitude.
- Customer-facing experience, preferably gained from within a law firm or professional services environment.
- Ability to work effectively across various shifts.
What We Offer:
- An estimated salary of £30,000 - £35,000 per annum, depending on experience.
- Holiday pay accrued by the hour.
- Opportunity for the role to become longer term/permanent for the right candidate.
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