Strategic Account Growth Specialist

1 day ago


Brighton, Brighton and Hove, United Kingdom James Chase Full time
Responsibilities
  • Define and deliver an exceptional client experience through proactive communication and strategic planning.
  • Lead the development of strategic account plans and business reviews to drive client growth and satisfaction.
  • Identify new business opportunities and support upselling to expand client accounts.
  • Mentor and support the delivery team, ensuring excellent service and successful project delivery.
  • Collaborate with senior management to refine service offerings and improve client satisfaction.
  • Act as a key point of escalation for client issues, providing solutions and driving positive outcomes.


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