Resident Engagement Coordinator
21 hours ago
Estimated Salary: £25,000 - £27,500 per annum
About the Role:
We are seeking a highly motivated Resident Engagement Coordinator to join our team. This role is an excellent opportunity to work closely with residents and our construction teams to ensure smooth project progress. As a key contact, you will be responsible for maintaining effective communication with residents during construction projects.
Key Responsibilities:
* Communicate with residents to provide information about construction projects;
* Attend coffee mornings with the Foreperson to discuss project updates;
* Collect and record KPIs by gathering project booklets upon completion;
* Build and maintain positive relationships with residents to ensure smooth project progress;
Requirements:
* Strong interpersonal skills and experience in providing excellent face-to-face customer service;
* Excellent verbal and written communication skills;
* Ability to communicate effectively with people from various backgrounds;
* Flexibility to adapt to residents' needs;
* Strong organizational and time management skills;
* Basic knowledge of IT systems and software;
Benefits:
* Competitive salary;
* Company van;
* Fuel card;
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