Accommodation Service Coordinator
19 hours ago
We are looking for an Accommodation Service Coordinator to join our team at Austin Fraser. This role involves managing anti-social behaviour and providing housing support services to individuals in need.
Estimated Salary: £18,490 per annum
The ideal candidate will have experience working in a social housing or support environment, with a focus on providing excellent customer service and resolving complex issues.
- Develop and maintain relationships with local authorities, outreach teams, and other housing providers to ensure seamless delivery of services.
- Conduct thorough needs assessments and risk evaluations to inform effective support plans for vulnerable individuals.
- Implement strategies to prevent anti-social behaviour, collaborating with residents and stakeholders to address underlying causes.
- Monitor and evaluate the effectiveness of support plans, making adjustments as needed to ensure optimal outcomes.
- Promote a culture of respect and empathy within the community, fostering positive relationships between residents and service providers.
- Relevant experience in a Housing Officer or similar role, with a strong understanding of social housing policies and procedures.
- Excellent communication and interpersonal skills, with the ability to build trust with vulnerable individuals and stakeholders.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
- A valid UK driving licence and access to a vehicle, with a willingness to travel regularly across the Westminster area.
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Community Living Coordinator
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Accommodation Advocate
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Customer Service Coordinator
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Housing Services Coordinator
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