Accommodation Service Coordinator

19 hours ago


StainesuponThames, Surrey, United Kingdom Austin Fraser Full time
Accommodation Service Coordinator

We are looking for an Accommodation Service Coordinator to join our team at Austin Fraser. This role involves managing anti-social behaviour and providing housing support services to individuals in need.

Estimated Salary: £18,490 per annum

The ideal candidate will have experience working in a social housing or support environment, with a focus on providing excellent customer service and resolving complex issues.

  1. Develop and maintain relationships with local authorities, outreach teams, and other housing providers to ensure seamless delivery of services.
  2. Conduct thorough needs assessments and risk evaluations to inform effective support plans for vulnerable individuals.
  3. Implement strategies to prevent anti-social behaviour, collaborating with residents and stakeholders to address underlying causes.
  4. Monitor and evaluate the effectiveness of support plans, making adjustments as needed to ensure optimal outcomes.
  5. Promote a culture of respect and empathy within the community, fostering positive relationships between residents and service providers.
Key Requirements:
  1. Relevant experience in a Housing Officer or similar role, with a strong understanding of social housing policies and procedures.
  2. Excellent communication and interpersonal skills, with the ability to build trust with vulnerable individuals and stakeholders.
  3. Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
  4. A valid UK driving licence and access to a vehicle, with a willingness to travel regularly across the Westminster area.


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