Housing Services Coordinator
1 month ago
We are seeking a Housing Services Coordinator to join our team at A2Dominion Housing Group Ltd. This is an exciting opportunity for someone who is passionate about delivering high-quality services and supporting vulnerable individuals.
Job Description- Key Responsibilities:
- Coordinate and manage the delivery of housing services, including viewings, assessments, and tenancy sign-ups.
- Work closely with the Housing Team to resolve issues and provide excellent customer service.
- Assist with low-level complaints and anti-social behaviour cases, ensuring timely and effective resolution.
- Monitor and report on the general safety and wellbeing of customers, referring them to support services where necessary.
- Participate in regular training and development activities to enhance knowledge and skills.
To succeed in this role, you will need:
- Experience working in housing or a related field.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Familiarity with welfare benefits and housing legislation.
- A valid driving license (for business use).
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including:
- 25 days' annual leave (plus Bank Holidays), increasing to 28 days after three years' service.
- A contributory pension scheme.
- Flexible working arrangements.
A2Dominion Housing Group Ltd is committed to creating a positive and inclusive work environment. We value diversity and welcome applications from candidates from all backgrounds.
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