Housing Support Specialist

2 days ago


StainesuponThames, Surrey, United Kingdom Austin Fraser Full time
Job Title: Housing Support Specialist

Location: Staines

Contract: Temp to Perm 12 Weeks Minimum

Hours: 35

Salary: £18.49 per hour.

Role Summary: Based out of Staines, delivering vital housing support services to vulnerable members of the community. This is a dynamic role that requires a hands-on approach, as you will be responsible for engaging with some of the most vulnerable individuals and providing tailored housing solutions.

Key Responsibilities:
  1. Conduct regular patch visits across Westminster, working face-to-face with tenants and rough sleepers to assess their needs and provide targeted housing solutions.
  2. Effectively manage and resolve Anti-Social Behaviour (ASB) cases, ensuring swift and appropriate action is taken to protect the safety and well-being of all residents.
  3. Work closely with local authorities, outreach teams, and other housing providers to facilitate access to appropriate services and support for individuals transitioning into stable housing or dealing with complex needs.
  4. Carry out needs assessments and risk evaluations, creating personalised support plans to help individuals achieve greater independence and security.
  5. Work within legal and regulatory frameworks, ensuring that all policies and procedures are adhered to.
  6. Maintain accurate records and report on key performance indicators, contributing to team performance goals.
Requirements:
  1. Proven experience in a Housing Officer or similar role within a social housing or support environment.
  2. Experience working with rough sleepers and vulnerable adults, particularly in complex situations, providing compassionate and consistent support.
  3. A full UK driving licence and access to your own vehicle is required, as regular travel across your patch in Westminster will be a core part of the role.
  4. A genuine commitment to making a positive impact in the lives of vulnerable individuals and contributing to the overall improvement of the community.


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