Maintenance and Support Specialist
6 days ago
Company Overview
The PRS is a leading organization in the industry, committed to delivering exceptional services and solutions. Our team is comprised of highly skilled professionals who work together to achieve excellence in all aspects of our business.
About the Role
We are seeking an experienced Maintenance and Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facilities and equipment. Your primary focus will be on performing routine maintenance tasks, responding to emergencies, and implementing safety protocols to prevent accidents and ensure compliance with regulatory requirements.
Job Responsibilities
- Perform routine maintenance tasks on building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements.
- Respond to Building Management System alarms and perform emergency repairs as needed.
- Issue and control Permit to Work systems.
- Create and utilize required switching schedules, SOPs, and EOPs in line with company policies and SSOW.
- Maintain Evaporative Cooling Systems and domestic water systems to comply with L8 standards.
- Ensure availability of suitable spares for maintenance tasks.
- Keep comprehensive maintenance records via REALM task sheets.
- Prepare Method Statements and Risk Assessments for all in-house tasks to ensure safe working practices.
- Supervise engineering subcontractors to ensure compliance with contractual commitments and site operating processes.
- Develop good working relationships with all staff and clients' staff.
- Provide a safe and healthy working environment, ensuring compliance with all company policies and procedures, as well as client site policies and procedures.
- Present a professional image to clients and visitors, delivering and promoting excellence in customer service.
- Maintain professional and technical skills through personal development and life-long learning.
- Ensure work packs include required documentation, including review of Subcontractor RAMS.
- Keep training and personal development up to date.
- Foster a strong team culture.
- Provide Incident Support for any unplanned incidents/faults on site.
- Perform HVAP responsibilities.
Requirements
- Manual Handling Training (advantageous)
- HV Authorisation
- Current Wiring Regulations certificate
- Level 3 NVQ in an associated discipline
- Emergency First Aid at Work Qualification
- Experience in real-time incident/fault management in a business-critical environment
- Demonstrable experience in a similar role within a similar organization
- Sound understanding and experience of meeting health and safety obligations related to maintenance activities.
- Good verbal communication skills
- Numerate and literate
- Diligent in safe working practices
- Self-motivated with high personal integrity
- Able to work well both independently and in a team
- Organized, able to prioritize, and deliver in high-pressure environments.
- Courteous and presentable, with exposure to clients at all levels
- Ability to ascend and descend vertical access equipment.
- Flexibility regarding working hours
- PASMA & IPAF (preferred)
- Knowledge of multiple interlinked systems (Fire, PMS, BMS)
- Takes ownership and accountability
Salary
The salary for this role is £45,000 - £55,000 per annum, depending on experience.
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