Application Support Specialist
2 weeks ago
Role: Application Support Specialist
Location: Hybrid - 2/3 days per week onsite
Salary: £35,000
Premier Group Recruitment is seeking an Application Support Specialist to join our team. You will be responsible for providing technical support to our customers and ensuring our applications are running as expected.
You will be comfortable client-facing and work to troubleshoot, resolve and provide assistance on technical issues. Key skills and responsibilities include:
- Respond to support requests from end-users
- Experience working with SQL
- Understanding of web technologies (HTML, JavaScript, CSS)
- Knowledge of APIs
- Strong collaboration with various cross functional teams
- Excellent customer-focused communication and comfortable providing expert advice
- Proficient in incident ticketing systems and working to service level agreements
- Maintain a deep understanding of the software applications
Please note that this list is not exhaustive and we encourage applicants who do not have the full set of skills to apply.
A 2-stage interview process will be conducted for this position, and the successful candidate will have the opportunity to join a fantastic team with a host of additional benefits.
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