Housing Support Specialist

4 hours ago


StainesuponThames, Surrey, United Kingdom Austin Fraser Full time
Housing Support Specialist

At Austin Fraser, we are seeking an experienced Housing Support Specialist to join our team. Based in Staines, this role will involve delivering vital housing support services to vulnerable individuals.

Estimated Salary: £18,490 per annum

This is a dynamic role that requires a hands-on approach, engaging with tenants and rough sleepers to assess their needs and provide tailored housing solutions.

  • Conduct regular patch visits across the Westminster area, working face-to-face with clients to identify areas of need and develop effective support plans.
  • Manage and resolve Anti-Social Behaviour (ASB) cases, ensuring swift and appropriate action is taken to protect the safety and well-being of residents.
  • Collaborate with local authorities, outreach teams, and other housing providers to facilitate access to essential services and support for individuals transitioning into stable housing or dealing with complex needs.
  • Perform needs assessments and risk evaluations, creating personalized support plans to help individuals achieve greater independence and security.
  • Maintain accurate records and report on key performance indicators, contributing to team performance goals.
Requirements:
  • Proven experience in a Housing Officer or similar role within a social housing or support environment.
  • Experience working with vulnerable adults, particularly in complex situations, providing compassionate and consistent support.
  • A full UK driving licence and access to your own vehicle is required, as regular travel across your patch in Westminster will be a core part of the role.
  • A genuine commitment to making a positive impact in the lives of vulnerable individuals and contributing to the overall improvement of the community.


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