Senior Technical Support Specialist

7 hours ago


StainesuponThames, Surrey, United Kingdom CV Library Full time
Senior Technical Support Specialist Position

We are looking for a Senior Technical Support Specialist to join our team at CV Library.

About Us:

CV Library has a significant presence in the market, serving a substantial portion of the Fortune 500 list. Our company culture is centered around being one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Job Responsibilities:

The Senior Technical Support Specialist will be responsible for handling and resolving complex technical issues for our Technical Support team, focusing on performance and instance availability. This includes being the final point of escalation within the technical support department and guiding junior team members in various technologies.

Required Skills & Qualifications:
  • Proficiency in relational databases (e.g., MySQL, Oracle)
  • Experience with Java programming
  • Scripting language skills (JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Advanced Unix/Linux expertise
  • Knowledge of web application components
  • Ability to diagnose performance degradation (explain plans, database tuning)
Salary Range: £55,000 - £75,000 per annum

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