Success Driven Customer Experience Specialist
5 days ago
Nextchallenge is seeking a highly motivated and experienced Customer Success Manager to lead our Turkish-speaking team.
This role involves providing exceptional customer service for online products targeting the Turkish market.
The successful candidate will enjoy a competitive salary of $45,000 - $55,000 per annum, depending on experience.
About the Team:Our team works in a shift-based schedule, ensuring flexibility and work-life balance.
We offer ongoing training and development opportunities to help you grow in your role.
Responsibilities:- Lead the Turkish-speaking Customer Success team
- Develop and implement customer success strategies
- Monitor customer satisfaction and feedback
- Collaborate with cross-functional teams
- Strong leadership and communication skills
- Turkish language proficiency
- English language skills (desired)
- Experience in customer care or related field
- A competitive salary
- Ongoing training and development opportunities
- Vacation and sick leave policy
- Health insurance plan
- Referral program
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