Success Driven Customer Experience Specialist

5 days ago


London, Greater London, United Kingdom Nextchallenge Full time
Customer Success Manager - Turkish Language:

Nextchallenge is seeking a highly motivated and experienced Customer Success Manager to lead our Turkish-speaking team.

This role involves providing exceptional customer service for online products targeting the Turkish market.

The successful candidate will enjoy a competitive salary of $45,000 - $55,000 per annum, depending on experience.

About the Team:

Our team works in a shift-based schedule, ensuring flexibility and work-life balance.

We offer ongoing training and development opportunities to help you grow in your role.

Responsibilities:
  • Lead the Turkish-speaking Customer Success team
  • Develop and implement customer success strategies
  • Monitor customer satisfaction and feedback
  • Collaborate with cross-functional teams
Requirements:
  • Strong leadership and communication skills
  • Turkish language proficiency
  • English language skills (desired)
  • Experience in customer care or related field
What We Offer:
  • A competitive salary
  • Ongoing training and development opportunities
  • Vacation and sick leave policy
  • Health insurance plan
  • Referral program


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