Customer Success Analytics Specialist
3 days ago
About Mixpanel
Mixpanel is a leading event analytics platform that empowers businesses to make data-driven decisions.
Our customers, including Netflix, Pinterest, and Uber, rely on Mixpanel to understand their customers and measure progress.
We're looking for a skilled Customer Success Analytics Specialist to join our team.
About the Role
This is a key position that will work closely with our customers to understand their business needs and develop tailored analytics strategies.
You'll be responsible for delivering ROI through new tool implementations and working with Director-level stakeholders to define a strategic vision.
Responsibilities
- Develop and implement analytics strategies for customers
- Provide technical guidance and support to customers
- Collaborate with internal teams to prioritize product and systems tasks
Requirements
- Experience in customer success, consulting, or technical project management
- Strong analytical and communication skills
- Ability to manage complex projects and customer stakeholders
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