Customer Success Analytics Specialist

3 days ago


London, Greater London, United Kingdom Mixpanel Full time

About Mixpanel

Mixpanel is a leading event analytics platform that empowers businesses to make data-driven decisions.

Our customers, including Netflix, Pinterest, and Uber, rely on Mixpanel to understand their customers and measure progress.

We're looking for a skilled Customer Success Analytics Specialist to join our team.

About the Role

This is a key position that will work closely with our customers to understand their business needs and develop tailored analytics strategies.

You'll be responsible for delivering ROI through new tool implementations and working with Director-level stakeholders to define a strategic vision.

Responsibilities

  • Develop and implement analytics strategies for customers
  • Provide technical guidance and support to customers
  • Collaborate with internal teams to prioritize product and systems tasks

Requirements

  • Experience in customer success, consulting, or technical project management
  • Strong analytical and communication skills
  • Ability to manage complex projects and customer stakeholders

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