Customer Success Lead

6 days ago

London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £80,000
Customer Success Lead

At ABR Talent, we're supporting start-up and scale-up SaaS businesses with their growth engine roles. As a Customer Success Lead, you'll be part of this exciting journey.

**Key Responsibilities:**
  • Lead the Customer Success strategy for a high-growth MedTech solution.
  • Manage a team of 3 to create a 'best-in-class' customer success function.
  • Develop processes, playbooks, and practices that drive customer usage, adoption, and retention.


**Requirements:**
  • Experience within SaaS Customer Success, both as an Individual Contributor and within a lead role.
  • Experience working within the dental or orthodontal space.
  • A base salary up to £80k plus a bonus.
  • Hybrid working, 3 days a week in a Central London location.


**About Us:**
ABR Talent is a specialist recruitment partner supporting start-up and scale-up SaaS businesses.

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