Senior Conduct and Complaints Specialist

Established in London, AJ FOX COMPLIANCE is a forward-thinking law firm seeking an experienced Conduct and Compliance Specialist to join their dedicated Risk & Compliance team.The ideal candidate will have background experience in law firm regulation, complaints handling or commercial contracts. Key responsibilities include:Providing expert support to...

As a Senior Complaints Specialist, you'll be responsible for providing exceptional customer service and resolving complex complaints in a timely and efficient manner. You'll work closely with our team of Complaints Specialists to ensure that customers receive the best possible service and that their concerns are addressed promptly.In this role, you'll have...

Join us as a Complaints and Conduct Coordinator, providing expert advice on student casework policies and procedures. You will work closely with our Directorate of Education and Training, ensuring efficient and effective processes.About the RoleAs a key member of our team, you will:Provide expert advice to the Directorate on student casework policies and...

About the RoleWe are seeking a Senior Conduct and Consumer Duty Specialist to join our team, who can develop and maintain Conduct Risk and Consumer Duty frameworks, drive strategic initiatives, and lead the Conduct and Complaints team.This is a challenging yet rewarding role, requiring a high degree of expertise, commercial acumen, and leadership skills. The...

About the RoleWe are seeking a highly skilled Conduct Risk Specialist to join our client's Conduct and Complaints team in London.The successful candidate will have previous experience working within Complaints, ideally within Lloyds, and at least 2 years of experience in a Conduct Risk role within the insurance industry.The role involves reporting to the...

About the RoleThe Senior Conduct Specialist will play a critical role in supporting the Conduct Risk Team in developing and implementing Consumer Duty processes. This includes maintaining product catalogues, overseeing product risk calculations, and advising the business on conduct risk policies and procedures. Key ResponsibilitiesDevelop and implement...

Job Title: Complaints Resolution SpecialistEstimated Salary: £35,000 - £40,000 per annumWe are seeking a skilled Complaints Resolution Specialist to join our team at Service Care Solutions Ltd. As a hybrid role with a minimum of three days in the office, you will take ownership of complaints from start to finish, conducting thorough investigations and...

Key ResponsibilitiesThe Conduct Risk Specialist will be responsible for working within the Conduct and Complaints team in London, reporting to the Head of Conduct and Complaints.The role involves managing risk and ensuring compliance with regulatory requirements, particularly in relation to consumer duty and product governance (PROD 4).The ideal candidate...

Key ResponsibilitiesThe Senior Financial Conduct Authority Advisor will be responsible for heading up the strategic analysis of incidents in prioritised firms arising from cyber-attack or technology disruption. They will also undertake peer comparison and analysis of the maturity of firms' technology and cyber environment in relation to other firms in the...

About the PositionEames Consulting is working closely with a Lloyd's insurer to identify a highly skilled Senior Conduct Risk Analyst for their London-based team.The ideal candidate will be responsible for supporting the Conduct Risk function and overseeing the Consumer Duty Framework.The main duties include:Coordinating data exchanges with brokers and...

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

Marks Sattin's corporate bank is hiring a Senior Conduct Risk Specialist to support our Conduct Risk team.This is a full-time position based in London, with an estimated annual salary of £90,000 - £140,000, depending on experience. As a Senior Conduct Risk Specialist, you will assist in the development, implementation, and oversight of the conduct risk...

About the RoleFairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join its Central Compliance Team. As a key member of this team, you will play a crucial role in handling complaints received by our entities, as well as maintaining regular liaison with regulatory bodies and insurers.Responsibilities:Complaint Handling: Set up,...

Job Title: Complaints Investigator SpecialistLocation: London, UKContract Type: TemporaryWork Pattern: Monday-Friday, 35 hours per weekThis is a challenging role that requires a skilled and empathetic individual to ensure fair and impartial complaint resolutions. As a key member of our team, you will play a pivotal role in delivering high-quality responses...

We're on a mission to revolutionize the banking industry with cutting-edge technology and innovative products. As a Senior Conduct Risk Specialist, you'll play a crucial role in ensuring that our Treasury function operates within regulatory boundaries.You'll conduct regular reviews and assessments to identify key conduct and compliance risks, and develop...

About the RoleWe are seeking a highly experienced Senior Conduct Risk Specialist to join our team at NatWest Group. In this role, you will be responsible for leading regulatory compliance and conducting insightful oversight and challenge.You will provide expert support, advice, and market intelligence (MI) to leaders and the business on risk management,...

About the RoleThis Conduct Risk Specialist position offers a unique opportunity to work with a leading Lloyds MGA in London. As a key member of our Conduct and Complaints function, you will play a critical role in ensuring the compliance of our business operations.Key Responsibilities:Assessing and managing conduct risks across various aspects of our...

Job DescriptionAs a Complaints Team Lead at Quilter plc, you will be responsible for developing and evolving existing processes to support complaints resulting from financial planning. You will work closely with our complaints specialists to resolve regulated complaints and internal reviews in a fair and impartial manner. The role requires strong IT skills,...

Job OverviewWe are seeking an experienced Independent Conduct Assessor to join our team at Richmond and Wandsworth Councils.Job DescriptionThe successful candidate will be responsible for supporting the work of our Council's Standards Committees, considering complaints against members, and advising on appropriate action. This role may also involve...

Salary: £100K+ Job DescriptionWe are seeking a Conduct Risk Manager to join our team in the City of London. As a key member of our compliance team, you will be responsible for managing Conduct and Complaints teams, ensuring adherence to Lloyd's and FCA regulatory requirements, and fostering a positive conduct environment.Responsibilities:Ownership of...