Director of Agent Knowledge Development

The Agent Training and Knowledge Development Lead will be responsible for setting and delivering against a strategy for onboarding, training, and equipping our agents with knowledge for their roles. This role requires strong cross-functional working, experience in training and content management, and a change management mindset.Job Description:Onboarding...

About the Role:We are seeking a highly experienced and motivated individual to join our team as the Head of Agent Enablement. As a key member of our organization, you will play a critical role in shaping the future of our customer-facing operations. With a focus on delivering high-quality training and knowledge development, you will help equip our agents...

Are you a seasoned professional with a passion for training and development? We're seeking an exceptional individual to join our team as the Head of Agent Enablement and Knowledge Manager. This exciting role offers the opportunity to shape the direction of our customer facing team's enablement strategy, driving business growth and success.About the RoleWe...

Job DescriptionAs a Director of Agent Enablement Strategy, you will play a key role in shaping the future of our customer-facing operations. You will lead a team of experts in designing and delivering engaging learning content, ensuring that our agents have the knowledge and skills they need to succeed.This is a challenging and rewarding role that requires...

**About the Role**We are seeking a talented Head of Knowledge Development to join our team in Nottingham. As a key member of our organization, you will be responsible for setting and delivering against a strategy for onboarding, training, and equipping our agents with knowledge for their roles.As a leader, you will define early tenure strategies for...

Capital One is seeking an experienced professional to lead its Agent Enablement Team. The successful candidate will be responsible for setting and delivering against a strategy for onboarding, training, and equipping agents with knowledge for their roles.The ideal candidate will have strong cross-functional working experience, expertise in training and...

We are looking for a highly skilled professional to join our team as a Knowledge Strategy Lead. The successful candidate will be responsible for defining and delivering against an agent knowledge strategy for Customer Facing agents within all of our customer contact centers.The ideal candidate will have experience in a similar agent training or knowledge...

Head of Agent OnboardingThe Head of Agent Onboarding will be responsible for developing and executing a strategy for onboarding, training, and equipping our agents with knowledge for their roles. This includes defining early tenure strategies to ensure strong throughput and quality from the training.Key Responsibilities:Define early tenure strategy for...

Job Description:A challenging role contributing to organizational transformation. As the Head of Agent Enablement at Capital One (Europe) plc, you will have the opportunity to shape the future of our customer-facing operations. With a focus on delivering high-quality training and knowledge development, you will play a key role in equipping our agents with...

**Job Title:** Head of Agent Enablement Specialist**Location:** Nottingham, UK**Salary Range:** £65,000 - £85,000 per annum (dependent on experience)The Agent Enablement team at Capital One (Europe) plc is a dynamic and multi-disciplined group focused on agent training and knowledge development. We are seeking an experienced **Head of Agent Enablement...

About the RoleWe are seeking a seasoned professional to lead our learning and talent development function, driving strategic alignment with business needs and delivering high-impact solutions. This is an excellent opportunity for an experienced leader to join our team and shape the future of our organisation.Key ResponsibilitiesServe as a strategic partner...

Agent Enablement LeaderWe are seeking an experienced Agent Enablement Leader to join our team in Nottingham. As an Agent Enablement Leader, you will be responsible for setting and delivering against a strategy for onboarding, training, and equipping our agents with knowledge for their roles.About the Role:You will define early tenure strategies to ensure...

The Head of Agent Enablement Specialist will play a pivotal role in driving the strategy for onboarding, training, and equipping our agents with knowledge for their roles. This position requires strong cross-functional working, experience in training and content management, and a change management mindset.Key Responsibilities:Define Early Tenure Strategy:...

**Job Description**The successful candidate will have experience in training and content management, as well as a change management mindset. They will influence the direction of agent training through delivery of valuable and innovative training content. The ideal candidate will have strong cross-functional working skills and be able to use analytical...

Certified Field Agent with Bristow and Sutor GroupWe are looking for strong interpersonal skills and trustworthy individuals to join our team as Certified Field Agents. In this challenging yet rewarding role, you'll be responsible for visiting properties, making visits, and helping customers find the best solution to avoid further action.About the...

Capital One (Europe) plc is a leading financial services company. As Head of Agent Enablement, you will be responsible for overseeing the strategy and delivery of agent training, knowledge development, and onboarding. This role is part of a multi-disciplined team focused on equipping customer-facing associates with the necessary skills. We are seeking...

Job Title:Children's Home Operations DirectorCompany OverviewNest of Hope is committed to delivering exceptional care and support services to vulnerable children. We are seeking an experienced and compassionate leader to join our team as Children's Home Operations Director.Salary:The estimated salary for this role is £50,000 - £60,000 per annum, depending...

Job Title: Business Development DirectorThe Pub is a thriving business located near Arnold, serving a diverse customer base of families, retirees, younger couples, and singles. With an estimated annual turnover of £247,657, this pub presents a unique opportunity for the right candidate to drive sales growth and build on its success.This business development...

Care Services Director Position OverviewNest of Hope is a dedicated provider of quality care and support for children and young people in a residential setting. We are seeking an experienced Childrens Home Manager to lead the opening of our new home in Nottingham. As a leader, you will promote a positive and nurturing environment, manage and support staff,...

Job DescriptionWe are seeking a highly experienced Mechanical Services Development Director to join our leadership team at PSR Solutions. As a key member of our executive team, you will be responsible for driving the growth and success of our mechanical services business.The successful candidate will have a strong background in mechanical engineering, with...