Agent Enablement Leader
1 day ago
We are seeking an experienced Agent Enablement Leader to join our team in Nottingham. As an Agent Enablement Leader, you will be responsible for setting and delivering against a strategy for onboarding, training, and equipping our agents with knowledge for their roles.
About the Role:- You will define early tenure strategies to ensure strong throughput and quality from the training.
- Lead a team of specialist to deliver engaging learning content for customer-facing associates.
- Develop and maintain relationships with key stakeholders to ensure seamless integration of training programs.
- Prioritise initiatives and manage multiple projects simultaneously to drive business results.
- At least 5 years of experience in a similar role within the industry.
- Strong understanding of training principles, theories, and practices.
- Excellent communication, interpersonal, and leadership skills.
- A competitive salary of £60,000-£80,000 per annum.
- Ongoing opportunities for professional development and growth.
- Access to cutting-edge training facilities and resources.
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