Customer Service Director
2 days ago
As Customer Service Director at WHSmith, you will be responsible for leading our Post Office team in Lichfield to deliver exceptional customer service and drive sales growth. This is an exciting opportunity to join a dynamic and supportive environment and develop your skills and experience in a retail management role.
About the Role:- Lead the Post Office team in Lichfield and drive sales growth through effective management and coaching.
- Improve customer satisfaction by creating a positive and welcoming environment.
- Ensure compliance with current legislation and Post Office Ltd. requirements.
- Retail experience in a management or leadership role, preferably with financial products or high-value cash transactions.
- Ability to coach and mentor the team to improve performance.
- Experience of proactively leading from the front and getting stuck in on the shop floor.
- A competitive salary package.
- Pension scheme.
- Holidays (33 days including bank holidays).
- Employee discounts (up to 50%).
- A range of deals from retail partners to help you save money and make memories.
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Customer Service Director
1 week ago
Lichfield, Staffordshire, United Kingdom Funky Pigeon Full timeCustomer Service DirectorFunky Pigeon is seeking an experienced Customer Service Director to lead our team at our Lichfield Store. As a Customer Service Director, you will be responsible for creating a customer-centric culture that drives performance improvement and delivers exceptional customer service.About the Role:Create a customer-centric culture that...
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Estate Services Director
7 days ago
Lichfield, Staffordshire, United Kingdom Ministry of Justice Full timeEstate Services Director Job Description:We are seeking an experienced Estate Services Director to join our team at the Ministry of Justice. As an Area Property Operations Manager, you will be responsible for providing high-quality services and working environments to our customers.You will work closely with our customers and suppliers to deliver operational...
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Customer Service Representative
1 week ago
Lichfield, Staffordshire, United Kingdom Austin Fraser Full timeJob SummaryWe are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at Smiths Business Supplies. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales consultants.About the RoleProvide outstanding customer service via phone, email, and in-person...
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Implementation Service Director
7 days ago
Lichfield, Staffordshire, United Kingdom Voyage Care Full timeDigital Transformation SpecialistWe are seeking a highly motivated and experienced Digital Transformation Specialist to join our team at Voyage Care. As an Implementation Service Director, you will play a key role in driving digital transformation and ensuring exceptional customer experiences.About the RoleThis is a fixed-term contract for 12-18 months, and...
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Service Implementation Director
3 days ago
Lichfield, Staffordshire, United Kingdom Voyage Care Ltd Full timeRole SummaryWe are seeking a highly skilled Service Implementation Director to join our team at Voyage Care Ltd. As a key member of our digital transformation team, you will be responsible for managing the deployment and integration of our Voyage Digital Care Nourish template across our services.ResponsibilitiesKey responsibilities include:Managing the...
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Technical Service Director
2 days ago
Lichfield, Staffordshire, United Kingdom Woodrow Mercer Tech Full timeAs Technical Service Director at Woodrow Mercer Tech, you will be responsible for leading the company's IT operations team and driving technical innovation. This role involves overseeing day-to-day activities, implementing change projects, and developing IT strategy.Key Responsibilities:Guarantee the availability and optimal performance of critical business...
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Customer Service Representative
2 days ago
Lichfield, Staffordshire, United Kingdom Tesco Partners Full timeJob DescriptionWe are looking for a Customer Service Representative to join our team at Tesco Partners. As a key member of our store team, you will be responsible for delivering exceptional customer service and contributing to the success of our store.About the RoleThe estimated salary for this role is £22,000 - £28,000 per year, depending on experience....
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High Street Store Director
3 days ago
Lichfield, Staffordshire, United Kingdom New Look Full timeStore Director Job: High Street Store DirectorWe're seeking an experienced Store Director to join our Litchfield team. As a key member of our retail management team, you'll be responsible for driving sales growth, delivering exceptional customer service, and leading a high-performing team.**Key Responsibilities:**Leading and developing a team of fashion...
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Customer Service Ambassador
1 week ago
Lichfield, Staffordshire, United Kingdom Tesco Partners Full timeJob Title: Customer Service AmbassadorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador in one of our Tesco Stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and...
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Customer Service Representative
1 week ago
Lichfield, Staffordshire, United Kingdom Entain Full timeCompany OverviewSports betting, gaming and interactive entertainment is changing. At Entain, we're leading that change.Salary: A competitive salary is offered to successful applicants, commensurate with experience and qualifications.Job DescriptionWe're seeking a skilled Retail Customer Service Manager to deliver top customer service and drive standards on a...
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Customer Service Advocate
2 days ago
Lichfield, Staffordshire, United Kingdom Bromford Full timeRole OverviewWe are seeking a highly skilled Customer Service Advocate to join our team. As a key member of our housing management team, you will be responsible for managing a patch of around 200 homes, ensuring they are well maintained and that customers are aware of their responsibilities.This role involves working independently but collaborating closely...
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IT Director
1 week ago
Lichfield, Staffordshire, United Kingdom Woodrow Mercer Tech Full time £55,000Job Title: IT DirectorCompany Overview:Woodrow Mercer Tech is a leading technology company that places innovation at the heart of its operations. We are seeking an experienced IT Director to lead our IT team and drive strategic initiatives forward.Salary:$120,000 - $150,000 per yearJob Description:The IT Director will oversee the daily operations of our IT...
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Customer Service Advisors
4 weeks ago
Lichfield, Staffordshire, United Kingdom ENGINEERINGUK Full timeJob OverviewFlexibility is key in our stores, with opportunities to work additional hours as needed. As a Customer Service Advisor, you'll deliver outstanding in-store performance and customer care, working collaboratively with your team to meet store targets.Key ResponsibilitiesBecome an expert in all things O2, promoting our products, services, and...
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Post Office Operations Director
1 week ago
Lichfield, Staffordshire, United Kingdom WHSmith Full timeWe are seeking a dynamic leader to manage our Post Office in WHSmith's Lichfield Store. As Post Office Operations Director, you will be responsible for motivating and inspiring your team to deliver exceptional customer service, meet business objectives, and ensure the security of cash and postal items.The ideal candidate will have excellent leadership...
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Customer Service Support Specialist
3 weeks ago
Lichfield, Staffordshire, United Kingdom Page Personnel Sales Full timeGerman Speaking Sales Support Role SummaryWe are seeking a skilled German-speaking customer support specialist to join our team at Page Personnel Sales in Lichfield. As a German Language Customer Liaison, you will be responsible for delivering exceptional customer service to clients via phone, email, and chat. Your primary objective will be to assist the...
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French Speaking Customer Service Representative
3 weeks ago
Lichfield, Staffordshire, United Kingdom Euro London Appointments Full timeJob OverviewWe are seeking a highly skilled French speaking Customer Service and Onboarding Administrator to join our team in Lichfield.About the RoleThis is an exciting opportunity for a proactive individual with excellent communication skills to provide exceptional customer service and support to our suppliers and franchisees.You will be responsible for...
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Customer Service Representative Weekends
3 weeks ago
Lichfield, Staffordshire, United Kingdom Central England Coop Full timeAt Central England Co-op, we're looking for enthusiastic and forward-thinking individuals to make a difference in our communities and customers' interests.We estimate the annual salary for this role to be around £18,000 - £22,000 based on industry standards and location. However, this may vary depending on individual circumstances.This is an exciting...
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Lichfield, Staffordshire, United Kingdom Euro London Appointments Full timeWe are seeking a highly skilled Customer Service Representative fluent in French to join our team in Lichfield. This is an excellent opportunity for someone with experience in customer service and administration to develop their skills in a dynamic environment.The successful candidate will be responsible for responding to customer inquiries, resolving issues...
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Administrative Services Coordinator
1 week ago
Lichfield, Staffordshire, United Kingdom Austin Fraser Full timeJob OverviewAt Smiths Business Supplies, we are looking for a skilled Administrative Services Coordinator to join our team. This is an exciting opportunity to work in a fast-paced environment and contribute to our company's growth.About the JobAnswer incoming calls and queries from customers in a professional and courteous manner.Process orders onto the...
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Customer Service Representative
4 weeks ago
Lichfield, Staffordshire, United Kingdom Travis Perkins plc Full timeJob OverviewAs a Customer Service Representative - Timber Division, you will be responsible for delivering exceptional customer service, handling requests, and providing information on our products. This is a key customer-facing role, requiring high levels of energy, drive, and adaptability.The successful candidate will have a friendly and outgoing...