Technical Service Director
2 days ago
As Technical Service Director at Woodrow Mercer Tech, you will be responsible for leading the company's IT operations team and driving technical innovation. This role involves overseeing day-to-day activities, implementing change projects, and developing IT strategy.
Key Responsibilities:- Guarantee the availability and optimal performance of critical business applications
- Develop and enforce IT and cybersecurity processes to safeguard the business, enhance resilience, and maintain compliance with relevant standards
- Lead the implementation and execution of all IT infrastructure change projects
- Provide strategic and tactical input into the direction of IT services and infrastructure
Requirements:
- A minimum of 2 years of experience in IT management
- Previous experience in a technical, user-facing IT role
- ITIL Certification
- Expertise in Microsoft 365, Azure, Intune, Teams, and Entral ID/Active Directory administration
- A proactive attitude with strong self-motivation, ideally suited to a player-coach role
We offer a competitive salary of circa £55,000, based on experience, and a range of benefits including 25 days of annual leave and non-contributory private healthcare.
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