Implementation Service Director
17 hours ago
Digital Transformation Specialist
We are seeking a highly motivated and experienced Digital Transformation Specialist to join our team at Voyage Care. As an Implementation Service Director, you will play a key role in driving digital transformation and ensuring exceptional customer experiences.
About the Role
This is a fixed-term contract for 12-18 months, and as a hybrid role, you will be required to travel across the UK, including overnight stays three to four times a week. You will work closely with Operational teams, Implementation Managers, and Service Managers to ensure a seamless implementation process.
Key Responsibilities
- Customer Engagement: Build strong relationships with Operational teams, Implementation Managers, and Service Managers, ensuring effective communication and collaboration.
- Data Management: Develop and implement strategies to manage and prepare data for successful implementations.
- Training & Support: Design and deliver training programs to equip staff with the necessary skills and knowledge to support digital transformation.
- Project Management: Coordinate and manage projects to ensure timely delivery and adherence to implementation plans.
- Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues and improve system performance.
- Collaboration & Communication: Foster a culture of open communication and collaboration across departments and teams.
Salary
The estimated salary for this role is £65,000 - £85,000 per annum, depending on experience.
About Us
Voyage Care is a leading provider of care services, and we are committed to delivering exceptional customer experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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