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Customer Service Representative

1 month ago


Lichfield, Staffordshire, United Kingdom Travis Perkins plc Full time

Job Overview

As a Customer Service Representative - Timber Division, you will be responsible for delivering exceptional customer service, handling requests, and providing information on our products. This is a key customer-facing role, requiring high levels of energy, drive, and adaptability.

The successful candidate will have a friendly and outgoing personality, happy to communicate face-to-face with customers and build strong relationships. A dynamic and fast-paced environment is ideal for this role, with opportunities to excel and develop your career.

We offer a competitive salary of £25,500 per annum, plus benefits including a discretionary annual colleague bonus, contributory pension, life assurance, sharesave scheme, and group-wide colleague discounts across the Travis Perkins Group (including Toolstation).

Our values include a commitment to safety, quality, and customer satisfaction. If you're passionate about delivering exceptional customer experiences and have a desire to grow your career, we want to hear from you.

Key Responsibilities
  • Deliver exceptional customer service
  • Handle requests and provide information on products
  • Build strong relationships with customers
  • Ensure safe and correct product movement around the branch

We're an equal opportunities employer and welcome applications from diverse candidates.