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French Speaking Customer Service Representative

1 month ago


Lichfield, Staffordshire, United Kingdom Euro London Appointments Full time
Job Overview

We are seeking a highly skilled French speaking Customer Service and Onboarding Administrator to join our team in Lichfield.

About the Role
  • This is an exciting opportunity for a proactive individual with excellent communication skills to provide exceptional customer service and support to our suppliers and franchisees.
  • You will be responsible for responding to customer inquiries, resolving issues efficiently, and ensuring high levels of satisfaction.
Key Responsibilities:
  • Provide prompt and professional assistance to customers via phone, email, and in-person.
  • Guide new franchisees through the onboarding process, ensuring a smooth and seamless experience.
  • Maintain accurate and up-to-date records in our CRM system.
  • Collaborate with various departments to address and resolve any onboarding or customer service issues.

Our ideal candidate will possess native level fluency in French, previous experience in customer service, and strong organizational skills.