Customer Experience Lead

3 days ago


Leeds, Leeds, United Kingdom Compass UK & Ireland Careers Full time

**Job Summary:**

We are recruiting a Customer Experience Lead to oversee the delivery of outstanding customer experiences in our store. As a key member of our management team, you will be responsible for supervising teams, managing inventories, and implementing action plans to drive sales and efficiency.

**Key Responsibilities:**

  • Ensure efficient store operations and impeccable customer service through effective team supervision
  • Manage inventory levels, monitor budgets, and implement action plans to improve sales and efficiency
  • Communicate regularly with line managers to monitor KPIs and targets
  • Represent Compass Group UK&I and maintain a positive brand image
  • Liaise between customers and internal teams to exceed expectations

**What We Offer:**

A salary of £48,000 - £60,000 per annum, depending on experience, plus benefits including a bonus scheme and opportunities for career progression.

The ideal candidate will have excellent leadership skills, a passion for delivering exceptional customer experiences, and a proven track record of driving sales and improving operational efficiency.



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