Customer Experience Representative
2 days ago
About the Company:
">Frasers Group is a leading luxury fashion retailer, seeking a skilled Customer Experience Representative to join our team.">Key Responsibilities:
">- ">
- Provide exceptional customer service, engaging with customers in a friendly and approachable manner.">
- Drive sales through understanding customer needs and recommending suitable products.">
- Maintain up-to-date knowledge of brands, products, and trends to ensure expert advice is provided.">
- Assist with maintaining the store's appearance by organising displays, ensuring the store is always clean, tidy, and visually appealing.">
- Support with stock replenishment and inventory control.">
- Work effectively with the team to create a positive and productive environment.">
Requirements:
">- ">
- A keen interest in luxury fashion and an understanding of current trends.">
- Excellent communication skills and a desire to exceed customer expectations.">
- Proven ability to achieve sales targets and drive business success.">
- A collaborative approach with the ability to work well in a team environment.">
- A willingness to work weekends, holidays, and varying shifts as needed.">
- Previous experience in retail, particularly in a luxury or high-end fashion environment, is advantageous but not essential.">
Please note that this role has no guaranteed hours of work, and hours of work can vary from week to week.
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